What will Tivo tell you about the TSN of a used unit?

Discussion in 'TiVo Help Center' started by bgc, Jun 1, 2011.

  1. bgc

    bgc Member

    Jan 12, 2008


    Thinking of purchasing a s2dt off ebay that is claimed to be a brand new, never used unit. Wondering if I should call tivo to find out if it has ever been subscribed. What info will they give out if you give them the TSN?

  2. shwru980r

    shwru980r Well-Known Member

    Jun 22, 2008
    Try to add the TSN to your account before purchasing. If the Tivo is on another account, you will get a message telling you so and you won't be able to add it.
  3. steve614

    steve614 what ru lookin at?

    May 1, 2006
    Dallas, TX
    If you call TiVo, the only thing they will tell you is the current status of that particular TSN (subscribed, unactivated, etc.).
    If the Tivo is reported to have lifetime service, I think TiVo will confirm or deny that status.
  4. unitron

    unitron Well-Known Member

    Apr 28, 2006
    semi-coastal NC
    I don't know what info they'll give to those without TiVo accounts, but I can call or do the online chat thing, tell them I'm thinking about buying a used unit, and give them the TSN, and they'll tell me if it's lifetimed or not, and when it was first put into service, but nothing, nada, zip, zero, about names or addresses of previous account holders, even on the 2 used lifetimed S1s on my account.

    What I do is type up my name, address, phone number, explanation that I'm looking to buy used unit(s) and TSN(s) of said unit(s) in Notepad, and then do the online "chat" with customer service and paste it all in at once to save everyone time.

    Before you buy from eBay, use Google to search Craigslist nationwide. I've seen 2 S2 DTs being given away for free in the past week, and "never been used, never taken out of the box, bought at Blockbuster/Circuit City/wherever on closeout, received as gift, etc., but never subscribed" units are coming out of the woodworks.
  5. Series3Sub

    Series3Sub Well-Known Member

    Mar 14, 2010


    Yes, Blockbuster still had some S2's for sale (multiply that by a good number of stores. The one I was at had 3 for sale), but even higher than what TiVo was selling them for near the end.

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