What if continual care replacement doesn't solve the problem?

Discussion in 'TiVo Bolt DVR/Streamer' started by MustHaveTivo, Jun 24, 2020.

  1. MustHaveTivo

    MustHaveTivo Member

    68
    6
    Mar 14, 2005
    Sierra Madre CA
    Hypothetically, if TiVo sends a continual care Bolt and it doesn't solve the problem you had, what happens? Can you send back the replacement they sent and instead keep your original?
     
  2. Dan Coleman

    Dan Coleman New Member

    5
    1
    Nov 9, 2019
    So far, I am on my 4th Bolt in three years. 2 & 3 I had to pay ~$140 for, 4th one was completely gratis.
     

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