Weird Tivo Desktop installation error

Discussion in 'TiVo Help Center' started by Kantonar, Aug 17, 2007.

  1. Kantonar

    Kantonar New Member

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    Aug 17, 2007

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    I've searched the forums, but I haven't found any indication of anyone having the same error that I'm having while trying to install tivo desktop. I've never had any version installed before. I'm using XP Professional.
    Whenever I try to install the program, I get this error: "InstallHelper message processing failed for message "getfp:0x001c" Error description:" (it shows nothing after "error description")
    Anyone have any idea what could be causing this? I tried installing other programs to see if it was a problem with my computer, but everything else worked fine.
     
  2. ntbert

    ntbert New Member

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    Dec 28, 2006
    When I recieved this error message it was because I was installing via a remote desktop session.
    When I tried it via a local session it worked.
     
  3. Kantonar

    Kantonar New Member

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    Aug 17, 2007
    hm...well, I'm pretty sure I'm on a local session, so that shouldn't be my problem...
     
  4. Kantonar

    Kantonar New Member

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    0
    Aug 17, 2007
    Hm. I just deleted it and redownloaded it. Now, I'm getting a different error!

    "Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

    Has anyone had this error before?


    EDIT: Okay...I redownloaded it again and I got the same error as the first time again. This is SO FRUSTRATING. I tried it on my laptop and it worked fine, but I really need to get it working on the desktop.
     
  5. mick66

    mick66 Dirty Burger

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    Oct 15, 2004
    The 'verse

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    I get that 1722 error too and don't know what to do about it.

    [​IMG]
     

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