Advertisements I've searched the forums, but I haven't found any indication of anyone having the same error that I'm having while trying to install tivo desktop. I've never had any version installed before. I'm using XP Professional. Whenever I try to install the program, I get this error: "InstallHelper message processing failed for message "getfp:0x001c" Error description:" (it shows nothing after "error description") Anyone have any idea what could be causing this? I tried installing other programs to see if it was a problem with my computer, but everything else worked fine.