Want to get your $49 DirecTiVo for Free?

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by iamcrazy033, Dec 28, 2004.

  1. Jerw134

    Jerw134 Member

    578
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    Aug 8, 2003

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    Not everyone threatened to switch. I didn't, I simply asked if they could give me a better deal than the $49. They were free to say no, and I still would have bought it. But there's nothing wrong with asking.
     
  2. sjlush

    sjlush New Member

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    Jun 17, 2003
    Very true. Asking is fine. I didn't mean to pick on you. A lot of people do lie about switching to get free stuff. Others give advise on how to lie to CSRs. My comments are intended for those people.
     
  3. sigs21

    sigs21 New Member

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    Jan 16, 2005
    austin texas
    New here Been Reading The Forum For a while.

    Called DTV on Sat, They Came today to Bring me A FREE 70 Hr Hughes with install No cost to me :) They ran 50 feet of cable for free .. Called the Retention Department..

    Thanks very much for the help..

    Oh my contact was not up till MAY..
     
  4. Rcrew

    Rcrew Active Member

    10,043
    9
    Jan 3, 2002
    Guess you missed my Billing Detail a couple of posts before yours. Actually it's still called shipping and handling. And apparently it's taxable.

    You may have also missed my Shipping Poll asking how your TiVo got to your home. That was intended to help figure out if D* was just looking for a little extra revenue.
     
  5. Jerw134

    Jerw134 Member

    578
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    Aug 8, 2003

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    No, it's not. Check back to your post for what you copied and pasted. It's not just "handling", but it's not "shipping and handling" either.
    I may have actually been the 4th reply in that thread.
     
  6. Rcrew

    Rcrew Active Member

    10,043
    9
    Jan 3, 2002
    IMHO
    Shipping = Delivery

    Regardless, it's not "just handling" as you indicated. It's a bogus additional charge that D* can get away with. While it's an easy pill to swallow when you're getting free or discounted hardware, it's the same charge to those that paid full price. For them, it might not be so palatable.
     
  7. utabb5

    utabb5 New Member

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    Jan 18, 2005
    Houston, Texas
    I want to thank every one on this forum for helping me get a free DirecTiVo receiver. I came across this forum while searching for info on TIVO, which I was thinking of buying at BB or CC. Then I saw this this thread.

    I have been a DirecTV customer over 8 years I believe. I have two old RCA receivers. I called DirecTV CS and asked what deals they had available for TiVo receivers. He started at $99 and came down to $49, told him I would think on it. I called the Retention line a bit later and asked what deals they had on TIVO receivers. The lady said they are normally $99, but since I was a long time customer, they would give me one for the $14.95 haling fee. No begging or whining, didn't have to ask for it, they just offered it.

    I feel kind of stupid now for not doing this years ago. But thanks to this forum for educating me. You can bet that in a year, I'll be calling DirecTV again for deals.

    Steve:) :) :) :)
     
  8. NJStealth

    NJStealth New Member

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    Jan 14, 2005
    Whats the best deal you can get an HDDVR for?
     
  9. maliboo

    maliboo New Member

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    Jan 19, 2005
    Just called Directv last night. Got 2 tivos (installing Friday) for 49 plus shipping. 6 months free Showtime and Starz added for 2 dollars a month for 6 months. Then the guy on the phone knocked 5 dollars a month off for six months. Didn't have to whine cry or anything just asked what kinda deal they had going on for existing customers.
     
  10. Ninram

    Ninram New Member

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    Jul 29, 2004
    Los Angeles
    My call to retention asking what they could do for a long standing customer who wanted to upgrade was to offer me a $50 credit if I purchase a R10 at retail myself.

    I was offered the $49 installed & $10/mo for 6/mo credit but no guarantee that a R10 would come with the installer. As a matter of fact, she told me that only 35 hrs. models were being sent out.

    It's not bad.
     
  11. dgpiii

    dgpiii New Member

    46
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    May 9, 2004
    LA, CA
    Ninram,

    I live in LA as well and Dtv told me the exact same thing (i.e. only 35 hr units blah blah blah). I even called the installer to ask them what units they had and they told me only 35 hour units blah blah blah.

    But when the guy came to my house, there he was smiling with the R10 in his happy little hands.

    I was very pleased.
     
  12. utabb5

    utabb5 New Member

    5
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    Jan 18, 2005
    Houston, Texas
    My TIVO was installed this morning, free of charge. I didn't get a R-10, but did get a Hughes 120 with 100 hours capacity. I definitely am not bummed out at all.

    Steve :p :p :p :p
     
  13. johnsonfool

    johnsonfool New Member

    5
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    Jan 13, 2005
    I have called about six or seven times and haven't been able to get one yet. I have tried threating to cancel, I have told them about finding out from other subscribers, I have tried being super nice and asking what they could do for me and still nothing. What do I have to say to get a free one. I have them coming out this saturday to fix some things that are wrong with my system and was hoping I could get one then but I keep getting turned down.
     
  14. Rcrew

    Rcrew Active Member

    10,043
    9
    Jan 3, 2002
    Try, try again.

    There's been a full range of things done by posters here. That goes from nothing to threatening.

    Read through the thread, and the sweet deal thread. Make a list of what's worked. Call, and check off each method. Keep calling until you've exhaused all the excuses.
     
  15. utabb5

    utabb5 New Member

    5
    0
    Jan 18, 2005
    Houston, Texas
    I think the tricj is to call the retention dept. Go back through the posts to find the number. The CS line wouldn't give me a freebie, but the retention dept did nobegging or whining, just ask for deals.
     
  16. Tutman

    Tutman Member

    57
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    May 8, 2002
    Atlanta, GA
    Been a customer for 4 years, with 2 DSR6000's. Never got anything free.

    Called retention last night. I've been waiting until I felt it would be a good chance on getting R10's. Told him that I was wanting 2 new units to replace the old ones and that they have never fixed the "favorite channels disappear" bug that plagues the series 1 units (see forum sticky on this thread). He told me he could see noted on my account the number of times I called about that problem, and that he checked, and there is still no resolution.

    I was offered one unit free, one unit for $49, and free shipping/installation. I tried to argue to get both free, and even mentioning Dish offering 2 DVRs for free. He insisted that their offer was 1 free DVR and 1 free standard receiver. I asked about what else he could offer. He gave me an additional $8 off my bill for the next 6 months. I then asked about free Showtime or Starz. He said he could offer free Showtime for 6 months, or Starz for $2 per month for 6 months.

    I asked if the installer could just drop off the units. I told him that I've had problems with my units calling in since I had Vonage. He said that the installer could only leave the equipment if he activated them, which would require a phone line. He tried to give me a line of bull about the new receivers shutting off after a period of time if no phone line was plugged in. I didn't buy this line of crap. He offered to credit my account for $150 when I activated 2 new units that I purchase myself.

    He also told me that my old units were mine to keep (duh!) and that I could keep them activated or keep them as backups.
     
  17. johnsonfool

    johnsonfool New Member

    5
    0
    Jan 13, 2005
    Well it finally worked. This morning I called and got my free tivo. This was my eighth call over about a week span. She told me she could give it to me for $49 and spread it over three months payments, so I took this offer, but when she did it she said she messed up and put it all on the first payment instead of spreading it out over three and said she couldn't fix it so just gave it to me for free. They come next week for a free install all I have to do is pay 14.95 for S & H. I didn't have the heart to ask for this to be waived. I thought everyone was full of it and that I would never get one but not giving up was the key.
     
  18. killerdc

    killerdc New Member

    69
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    Jan 21, 2005
    Rockwall, Texas
    It took two tries but I got them to give me a free 40 hr tivo. I guess being a customer for 4 years pays off. Also, since installation comes with 2 lines being added, they will drop one line into my bedroom for dvr, and one line into my kids room so he can finally get tv. and they will add the deal to get the extra lines. I asked for an 80 gb tivo, and he said I could either go to the store, buy one, and get a 99 dollar credit, or they can add a 40 gb one, come install it and its free. I know that it would be nice to have 80 gb one, but why bother when i could only use one line unless I paid them 50 bucks to come add the other two lines. LOL.
     
  19. NHL1

    NHL1 New Member

    11
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    Jan 5, 2002
    Chandler, Az
    I just recieved my Phillips DSR7000/R17 DTiVo v3 for free with free installation.
    They had to mount an additional dish on the side of my house to add the extra line for the dual reciever..no charge!! I tipped the guy $20
     
  20. heberburnetts

    heberburnetts New Member

    4
    0
    Jun 18, 2003
    I got mine too, coming tomorrow. Don't know what model, don't care. Free installation as well. I called the retention department directly, very nice CSR. So with tax my total is only $22.08.
     

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