Vox remote won't pair with mini

Discussion in 'TiVo Mini' started by rhoelzer, Nov 1, 2017.

  1. Nov 1, 2017 #1 of 39
    rhoelzer

    rhoelzer Member

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    Jan 3, 2004

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    I use my Roamio Plus in the office where the router, etc is, then have minis in the other rooms. I got a vox remote with the dongle and can't get it to pair with the 2 minis I've tried. It will pair with the Roamio fine. I have a slide remote that pairs fine with the same minis (using its own dongle).

    I did get it to pair once but then couldn't control anything and had to reboot the mini. On the bedroom mini I don't get anything so it doesnt seem like the living room mini is the problem.

    I've tried the tivo+back reset and tivo+tv power reset with no changes.

    Anyone else using a vox remote with minis or having problems?
     
  2. Nov 4, 2017 #2 of 39
    southerndoc

    southerndoc TiVo Fanatic

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    Marietta,...
    @rhoelzer I'm also having problems. I've tried 3 different remotes/USB dongles on 2 different minis (I have 7 Minis in my house). I've yet to get it to work.

    @TiVo_Ted Have you guys found anything that might be preventing this from pairing? I'm assuming 1st generation Minis are able to use the voice remote?
     
  3. Nov 4, 2017 #3 of 39
    RibbitRibbit

    RibbitRibbit New Member

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    Nov 4, 2017
    Add me to the list. I bought two Vox remotes, one paired perfectly with my Roamio Plus, but I can only get IR working with my 1st gen Mini. Both are updated to hydra.
     
  4. Nov 4, 2017 #4 of 39
    rhoelzer

    rhoelzer Member

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    Jan 3, 2004
    I called support and basically got that they know there's a problem and they're working on it..
     
  5. Nov 4, 2017 #5 of 39
    southerndoc

    southerndoc TiVo Fanatic

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    Marietta,...

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    I'm betting there is a problem with the USB dongles. I wonder if a standard Bluetooth dongle would work. I'll try to find the one I had for a previous use.
     
  6. Nov 4, 2017 #6 of 39
    rhoelzer

    rhoelzer Member

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    Jan 3, 2004
    I got it to work once with my roamio plus but can't get it to work again. I tried before with my slide remote dongle, i'll have to try again..
     
  7. Nov 4, 2017 #7 of 39
    Nak

    Nak Active Member

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    Aug 18, 2010
    I had this issue too. Do a global reset on your remote and all should be good.

    1. Cover the end of the TiVo remote control with your hand.
    2. Press the TiVo button and the TV Power button simultaneously until the light at the end of the remote comes on.
    3. Press Thumbs Down 3 times, followed by Enter. The remote light should go out. If the light does not go out, repeat this step.
    NOTE: If the incorrect button is pressed, press Clear to start over.
     
  8. Nov 4, 2017 #8 of 39
    jcthorne

    jcthorne Well-Known Member

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    Jan 28, 2002
    Houston
    Thanks for the information but it was of no help. The Vox remote refuses to pair with my Mini Vox. This reset procedure does not help.
     
  9. Nov 5, 2017 #9 of 39
    Mikeguy

    Mikeguy Well-Known Member

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    Per Ted_TiVo earlier, no--different specs.
     
  10. HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
  11. southerndoc

    southerndoc TiVo Fanatic

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    Apr 4, 2003
    Marietta,...
  12. HerronScott

    HerronScott Well-Known Member

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    Staunton, VA
    It worked for jcthorne so it still might help some people (although it didn't work for you).

    Scott
     
  13. High Technology

    High Technology Member

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    Apr 16, 2006
    The reset procedure linked above works for the Mini Vox and "I Think" should work with the second generation Mini (the one with the RF built in - A93xxxx TSNs), as well as the Roamios.

    The original Mini doesn't support the RF remote natively, so the reset procedure I posted won't won't work for those boxes until/unless TiVo enables that functionality for them (presuming the RF/BT dongle is present).
     
    HerronScott likes this.
  14. Diana Collins

    Diana Collins Well-Known Member TCF Club

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    Aug 21, 2002
    New York...
    It certainly appears that the v1 (A92) Minis are not loading the software to activate the BT dongle. After getting nowhere with 3 different Minis, I tried the dongle on one of our Roamio Pros and it paired almost instantly. Then went back to the Mini, did a global reset, and got nothing. I then put the remote and my iPad in pairing mode and the iPad saw the remote, and the remote tried to pair (but, of course, timed out). So it seems the remote will try to pair with ANY BT host, but of course will be unsuccessful without the correct response. What all this seems to indicate is that the dongles are never even getting turned on attached to an A92 mini.

    I have moved the Vox remote to the other Pro, where it is working fine, but I bought it for use with a Mini. If this doesn't get resolved soon, I'll send it back and get another Slide Pro.
     
  15. ehardman

    ehardman Member

    186
    6
    Feb 18, 2004
    Kansas
    Same problem here with 1st Gen Mini. Will not pair. Tried all the suggestions.
     
  16. Scott R. Scherr

    Scott R. Scherr Member

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    Aug 6, 2003
    Baltimore
    Same problem with first generation Mini's (A92) here. Let's hope this can be fixed by a software update.
     
  17. TargetYou

    TargetYou New Member

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    Apr 7, 2015
    Count me in as another who can't get get my new Vox Remote to pair with my Mini A92. Has this been acknowledged by anyone of note?
     
  18. Scott R. Scherr

    Scott R. Scherr Member

    155
    14
    Aug 6, 2003
    Baltimore
    I have reported it to TiVo, but they have asked me to run all of the tests which of course do not work. They told me they would escalate it, but the more people that report the problem the better. Hopefully, Ted, VP at TiVo and who has been active on these forums, will do something about it.
     
  19. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    Another place to report the problem -> Vox remote wont pair with mini | TiVo Troubleshooting | TiVo Help Forums

    You've been there. I find it sometimes quite effective to post there. Sometimes not so much.
     
  20. southerndoc

    southerndoc TiVo Fanatic

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    Apr 4, 2003
    Marietta,...
    I installed my Mini Vox last night. After updating the software, initializing, etc., I was unable to pair the remote. I did a reset of the Mini (clear/enter/clear/221/clear) and reset the remote. Still unable to pair it. I went back about 2 hours later and it automatically paired the first time I used it. Maybe it needs some time? @TiVo_Ted
     

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