Virgin broadband outage - bit quiet in here

Discussion in 'VirginMedia TV with TiVo - UK' started by M_at, Jan 17, 2012.

  1. M_at

    M_at New Member

    96
    0
    Dec 10, 2000
    UK
    There's currently a fairly big network outage on the Virgin broadband service - not great she you've just announced you're going to double speeds. Although double of nothing is still nothing so easy to achieve I suppose!

    https://twitter.com/#!/virginmedia/status/159350440948006913
     
  2. TIVO_YORK99

    TIVO_YORK99 Member

    316
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    Feb 14, 2001
    York
    I had to reboot my modem about 20 minutes ago (first time for months) and its fine again now.
     
  3. browellm

    browellm New Member

    119
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    Oct 21, 2003
    I swapped to OpenDNS for a bit, and everything was hunky dory.
     
  4. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    I had a problem for around 20 mins; maybe less. These things happen.
     
  5. martin93

    martin93 New Member

    24
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    Jan 18, 2012
    I had lost the network connection on TiVo for roughly 9 hours and 30mins.
     
  6. martin93

    martin93 New Member

    24
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    Jan 18, 2012
    Lucky you.
     
  7. royfox

    royfox New Member

    165
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    Apr 5, 2004
    Virgin has been a nightmare for me since November. I noticed in December a massive slow down on the network. I tried a speedtest and got 220k :eek: my connection is 30mb i believe, may even be 50mb

    I contacted support and was told that there was a known issue in the area and it had been there since the end of November.. the estimated fix date was Feb :confused:

    But think yourself lucky... i got a 15 day refund of service.. I said.. well if my service is not back until Feb, how about not being charged for it until it's fixed.. not a chance.....

    So I need to call again about a week ago as the service was horrendous. I called support, told the same story and I said I wasn't happy could I speak to someone.. they put me through to retentions.. where a nice guy actually said "if I were you, I'd be pretty upset and probably leave"..:)

    I've also had issues with tivo losing it's network connection. Freezing and doing all sorts of stuff since the last update In all honesty, Virgin is an absolute mess right now for me.. I've always been a fan but there is only so much you can take
     
  8. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    Indeed so :D 9 hours? How did he survive? :eek:;)
     
  9. mikerr

    mikerr TiVoCentral.co.uk

    2,599
    0
    Jun 2, 2005
    Lancashire, UK
    I just switched to a vodafone 3g dongle for the day, gives decent speeds around here
    (says London but ignore that - I'm between Liverpool & Manchester)

    [​IMG]

    think I put £20 on it a year ago, and it never expires.

    Back on VM:

    [​IMG]
     
  10. VirginMediaPhil

    VirginMediaPhil New Member

    257
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    Nov 27, 2009
    UK
    Is it just me that this didn't happen to? Only found out about it a few days later!
     
  11. cwaring

    cwaring VM Tivo User

    9,015
    0
    Feb 11, 2002
    Knaresboroug...
    I wasn't affected very much either; that I could tell, anyway :)
     

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