Video Stutter on TiVo HD

Discussion in 'TiVo Series3 HDTV DVRs' started by kbohman, Oct 2, 2007.

  1. Oct 3, 2007 #21 of 101
    mulscully

    mulscully Member

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    May 31, 2003
    Malvern, Pa

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    I see it in Playback... I was watching Big Bang Theory in Playback and saw it.. pausing, FF/ REW did not help.. just stopped though after a couple of minutes
     
  2. Oct 3, 2007 #22 of 101
    hastypete

    hastypete Member

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    Oct 2, 2007
    I don't have cable. Strictly OTA broadcast.
    the reboot seems to have stopped the stutter.
    The jiggly problem with Family Guy still there. Aparently that's normal. It must be badly encoded.
     
  3. Oct 5, 2007 #23 of 101
    kbohman

    kbohman New Member

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    I recently replaced the stock WD Hard Drive in my TiVo HD with a Seagate DB35 Series Hard Drive. Since then I have not seen the stutter issue. Unfortunately I did not have the new hard drive in long enough prior to receiving the Fall 2007 Update to determine which change may have fixed the issue.

    For those of you having the stutter issue, do you have an upgraded hard drive?

    Has the Fall 2007 Update made any difference?
     
  4. Oct 5, 2007 #24 of 101
    bkdtv

    bkdtv New Member

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    A simple reboot will eliminate the stutter issue. It's not clear what triggers it, but is probably problem in a live or recorded TV signal that the software can't handle.
     
  5. Oct 11, 2007 #25 of 101
    bkdtv

    bkdtv New Member

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    If you are still seeing stutter, can you list (1) the area / market, (2) the name of your provider, and (3) the name of the affiliate or channel where you see the problem?

    I've called Tivo and they suggested they were trying to gather as much information as possible about this problem.
     
  6. Oct 11, 2007 #26 of 101
    normychas

    normychas Member

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    May 10, 2007
    awesome.
    My market is Arlington Comcast
    my problem occurs only on the hd channels and is sporadic in nature. At times I am able to fix it by fast forward and rewinding and at times i need to restart. The problem occurs on espn and cbs so far but i dont think thats a determining factor. It is made worse on shows that have a lot of movement such as football games as has been discussed earlier. Thus to recap

    1. Arlington
    2. Comcast
    2. HD ESPN (252) and HD CBS (212) mostly but any show with a ton of movement is prone to it is seems
     
  7. Oct 11, 2007 #27 of 101
    Kev639

    Kev639 New Member

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    I also had this problem and started another thread about it - I saw the stutter on both live and recorded shows. I rebooted the TiVoHD and everything has been fine since - I am on Comcast outside philadelphia with a single Motorola M-card. Latest Software.
     
  8. Oct 12, 2007 #28 of 101
    greggt007

    greggt007 New Member

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    Dec 8, 2005
    i've just noticed this issue. i'm in NoVa/Fios. i havent noticed it on live tv, only recorded, it's also only with hd, not sd. it was very bad watching on wbhd. my wife remarked "it's making me feel sick watching it". it sometimes goes away and comes back with a pause/etc, a reboot made it go away last night, we'll see if it comes back. and this right after i updated the firmware on my samsung tv to get rid of judder.

    and yes family guy was unbearable to watch/ gonna have to record it in sd from now on.
     
  9. Oct 12, 2007 #29 of 101
    AbMagFab

    AbMagFab What happened, TiVo?

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    The problem here is that "stutter" means so many different things to so many people, that we're getting all sorts of varying problem reports and solutions in this thread.

    Here are some of the things discussed in this thread so far:

    1) When watching live TV, if you are at the very end of the live buffer, you can sometimes get stutter. Hitting pause, or instant replay a couple of times (and not LiveTV again) will usually fix this. It's almost like it needs a little more MPEG signal to come through to decode every once in a while, so you get stutters.

    2) The standard/various macroblocking problems, accompanied by sound stutters.

    3) Hard drive problems, resulting in picture and sound hiccups

    4) A new picture stutter (new with 9.1?) only on live TV, but that goes away when you hit instant replay (i.e. it's not in the recording). However the solution like with #1 doesn't fix the problem, even though it's not in the recording. Almost like a strobe-light effect on the motion, with no effect on the sound.

    And I'm sure there are others.

    I guess my point is, saying "this will fix it" or trying to do any diagnostics here without a lot more detail on each problem, is probably pointless.
     
  10. Oct 12, 2007 #30 of 101
    greggt007

    greggt007 New Member

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    well in my post above yours, it is neither 1-4, i guess #5.
    it is like the OP remarked, like there is missing frames (no sound issue/def not pixelation). if the video is mostly static you cant tell, but once there is some movement it's as if it is playing at 15fps or something. hitting IR or pause a couple times will occasionally fix it but it comes back once a lot of motion is on screen again.
     
  11. Oct 12, 2007 #31 of 101
    flyboytyler

    flyboytyler New Member

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    Sep 6, 2002
    Boston, MA
    I am on Metrocast in Barrington NH. Most noticeable during live sports with lots of movement. It doesn't drop audio, it just suddenly skips a few frames which makes the action jump every half second or so. It ends up making me feel sick.

    It did not happen with my Metrocast PVR, and I have only had this tivo a couple of weeks so it may be going back if not resolved in the next week or so.
     
  12. Oct 15, 2007 #32 of 101
    RodEllison

    RodEllison New Member

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    Jan 29, 2005
    Sorry to post re: my S2 box in this S3 HDTV thread...but was just monitoring since my box is having the same issue - stuttering some shows to the point of being unwatchable. We're having numerous issues with this new 9.1 update...most annoying is the fact that all our 16:9 prerecorded content is now being forced into 4:3...The Stuttering problem, though just started happening..
     
  13. Oct 15, 2007 #33 of 101
    bkdtv

    bkdtv New Member

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    Does your Tivo have the 8.x or 9.1 software?

    A Settings -> Reboot should fix the problem.

    Based on forum reports, it seems to reappear periodically with 9.1. Hopefully Tivo will eliminate it for good with 9.1.1 or whatever version of the software is next.
     
  14. Oct 15, 2007 #34 of 101
    mulscully

    mulscully Member

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    May 31, 2003
    Malvern, Pa
    My studders seems to have stopped with 9.1, but I now get pixilation here and there... More so then with 8.3..

    tivo HD
    Fios
    Motorola Cable cards
     
  15. Oct 15, 2007 #35 of 101
    Powder_Burn

    Powder_Burn New Member

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    Aug 13, 2007
    I'm noticed video stuttering as well recently - mainly while watching football when the camera is panning....

    1. Austin
    2. Time-Warner
    2. HD ESPN and HD CBS
     
  16. Oct 16, 2007 #36 of 101
    normychas

    normychas Member

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    May 10, 2007
    more issues to report.
    The stuttering occured for me again last night during both the red sox game and the monday night football game. For some reason my recording of heroes was unaffected. At any rate i have also noticed oddly that the commercials are not affected regardless of whether they are in hd or not which is truely odd. I do admit that its possible i may have acidently switched non hd content to stretch but i do not think that is what it is. Very odd, any thoughts on y the main program parts of both the football game last night ESPN HD and the baseball game FOX HD would be so stuttery. I should note that this was fixed after a restart which would be fine if the tivo didnt take 10 minutes to restart. The tivo is clearly not designed to have to restart very often and I am sick of doing it. Aside from rewinding which doesnt work for me anymore does anybody have any tips?
     
  17. Oct 21, 2007 #37 of 101
    RavenFan

    RavenFan New Member

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    Oct 3, 2002
    Baltimore, MD
    It just started for me this week, naturally when I had a party full of people watching college football at my house last night. Family was at the house today to watch the Ravens get spanked by Buffalo, but I digress.

    I had never seen the stuttering/strobe problem before, but it was definitely present for HD football games on CBS, ESPN and FOX. Again, it was very apparent when the camera panned quickly left and right.

    The crawl at the bottom of the screen really highlighted the problem. It would move across the bottom of the screen in small "ticks".

    Today, we started watching the Ravens game live, and then paused it and set the game to record while we ate, and came back to watch it after eating. The strobe efect was present both the "live" feed and in the recorded version. We were 40 minutes behind, so we had a lot of fast-forward opportunities to try to correct the problem, but it persisted.

    I've had SW version 9.1 on my TiVo HD since 9/21 but never saw the problem before last night.

    I just restarted the TiVo about 30 minutes ago and it is doing better now.
     
  18. Oct 22, 2007 #38 of 101
    Graymalkin

    Graymalkin Grumpy Poster

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    Northern...
    I had some video stutter for the first time on my first new TiVo HD (about a month old), which is still running 9.1 -- it was recording Dexter last night. I was watching it live at the same time, and it seemed to drop frames every three seconds or so, although the audio ran smoothly. In addition, I could change the second tuner to other channels, but the picture would be frozen. After Dexter finished recording, I restarted the THD, and it seemed to work normally after that. I haven't watched Dexter yet to see if the video stutter is in the recording.
     
  19. Oct 29, 2007 #39 of 101
    ic316

    ic316 New Member

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    Oct 10, 2007

    I'm having same problem here. the "crawl" text at the bottom of the screen is a great indicator of this issue. It does "tick" instead of move slow. This problem started last week for me, and seems to be happening to me on a nearly daily basis.

    The stuttering is both on live tv and recorded programming.
    Restart always fixes the problem. I have yet to find any other tricks to work.

    I'm running 9.1 on a TivoHD.

    Has anyone called Tivo about this? What is their response?
     
  20. Oct 29, 2007 #40 of 101
    davezatz

    davezatz Funkadelic

    4,692
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    Apr 18, 2002
    Fairfax, VA
    Yeah, we've notice some weird stuttering and video freezing as well on my TiVo HD. Only reboots seem to clear it. It almost seems like I could have a bad drive. Though these other reports make me wonder.

    My TiVo HD is using analog cable and OTA for now, while my Series3 is using two CableCARDs and has no issues. Comcast in Maryland.
     

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