Advertisements This sounds like some of the posts with video freezing and audio continuing, but my audio cuts out too. I tried re-starting, then deleting programs and restarting. This solves the problem for 10-15 minutes, then I'm back in the same boat. I finally re-set the system and went through the entire setup process again. So far, this seems to be working. My question is this; am I eventually going to have to replace the hard drive or does the re-set effectively handle whatever part of the drive may have been corrupted? The unit is just over a year old, but it's from Costco so I know I can take it back if need be.