Version 11.0b bug list

Discussion in 'TiVo Series3 HDTV DVRs' started by worachj, Feb 25, 2009.

  1. Mar 4, 2009 #121 of 148
    Tkilmer

    Tkilmer New Member

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    Dec 25, 2003

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    I hate TiVo upgrades. I just want the thing to work. Sure enough if I start having issues I can come on here to find out they botched another upgrade. I love TiVo, but I am getting sick of this.
     
  2. Mar 5, 2009 #122 of 148
    lessd

    lessd Well-Known Member

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    I have 5 TiVos and never had an upgrade kill a TiVo, maybe I am just lucky with at least 4 to 5 upgrades /TiVo = 20 to 25 error free upgrades in the last three years.
     
  3. Mar 5, 2009 #123 of 148
    RustySTL

    RustySTL Member

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    Feb 26, 2007
    What about all those people out there that don't know this forum exists and just let their TiVo's go or quit using them?

    This is the second time it's happened to me. The last time (I can't remember what the issue was) I had to just wait for a new fix to come out.

    I wish we could opt out of the update if we wanted to. If I don't get this fixed soon, I'm not going to send it back in to them for a new one (my warranty is out). I'll switch to the cable company's box. At least that way if it quits working I can just exchange it without any cost to me.
     
  4. Mar 5, 2009 #124 of 148
    steve614

    steve614 what ru lookin at?

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    Even better would be for Tivo to keep previous versions on a server and add options in the restart menu allowing a user to revert to an earlier version and to be able to select which one.

    Of course this presents a nightmare for customer service.
     
  5. Mar 5, 2009 #125 of 148
    MichaelK

    MichaelK Active Member

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    NJ

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    while i'm sure it happens to some- and knock on wood I have never seen it after years and years with tivo and like 10 different boxes, I dont think there are scads of people that dont know this forum exist and just quit using the boxes because they die. The churn rate's aren't all that high. althought they are getting higher so perhaps this is getting worse and it's adding to the churn...
     
  6. Mar 5, 2009 #126 of 148
    Tkilmer

    Tkilmer New Member

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    Dec 25, 2003
    Yes. They should have an option to revert to a previous version. I have had my TiVo HD for about year now and twice a software has screwed stuff up. The first time was random reboots. This time it is freezing and partially recorded programs. I never really had trouble with the DirecTivo's I had for years, other than the navigation being slow as molasses. This TiVo HD just does not seem reliable.

    At least the recent patch, while not eliminating the errors, seems to have lessoned them. I am not waking up to a Pink screen anymore. Just a black screen until I change the channel.
     
  7. Mar 6, 2009 #127 of 148
    phelps123

    phelps123 New Member

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    Feb 25, 2009
    Minnesota -...
    My Tivo HD updated to 11b on Sat. 2/28. It ran fine until Wed. 3/4 when I lost all analog channels again. It has now happened again on 3/6. This does get old really fast when you can't trust it.
     
  8. Mar 6, 2009 #128 of 148
    MichaelK

    MichaelK Active Member

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    NJ
    rather then allowing you to revert- i thinla more "doable" from a support point of view and probably just as effective answer would be to put in a way to reinstall the latest update on the other set of partitions.
     
  9. Mar 6, 2009 #129 of 148
    morac

    morac Cat God TCF Club

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    NJ
    Actually I think there is already a kickstart code that does exactly that.

    That would only help if the problem is with the disk. If the problem is with the software itself that wouldn't do anything.
     
  10. Mar 6, 2009 #130 of 148
    MichaelK

    MichaelK Active Member

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    NJ
    if the kickstart code redownloads it solves a coupld probelms- bad partition or bad download (there's an example of someone who's upgrade somehow didn't do tivoapp right in the past couple days)- and if it forced the indexes to get rebuilt too that might solve yet other issue.

    curiuos- do the support people suggest kickstart codes or would someone need to google to learn?
     
  11. Mar 6, 2009 #131 of 148
    richsadams

    richsadams Well-Known Member

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    Kickstarts. Yes, TiVo CSR's often have callers perform them while on the phone.

    With regard to reinstalling the software, if it is a hard drive problem it would only delay the inevitable (if it works). Unless it cures the problem there's no way to know if it worked or not unless you were to view the logs.
     
  12. Mar 6, 2009 #132 of 148
    mattack

    mattack Well-Known Member

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    sunnyvale
    So you called up Tivo and reported this problem, riiiiiight?
     
  13. Mar 6, 2009 #133 of 148
    lstorey

    lstorey want a GS fix!

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    Mar 17, 2005
    DFW
    I have called about my Tivo freezing and getting the gray screen...I need to call and harass them some more. this is ridiculous when I have to reboot my system at least once a week with a 2 month old Tivo.

    I also hate when it reboots it has to go through that stupid thing with the house and the dog. I really don't need to see that every time. Plus I hate that it takes 10 min to reboot and get through everything so I can watch my shows. I have to check at least 15 min before a show starts to make sure it hasn't frozen
     
  14. Mar 7, 2009 #134 of 148
    lessd

    lessd Well-Known Member

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    The boot to the "house and dog" takes 4.5 minutes, and you can press the clear remote button when the house comes on, and you will go directly to the UI, still a pain to have re-boot all the time.
     
  15. Mar 7, 2009 #135 of 148
    sozler

    sozler New Member

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    Jan 15, 2009
    After removing the external drive, all partial recordings and hangs just went away. However, both kickstart 54 and Western Digital diagnostics on PC do not find any issues with the drive.

    And this has been happening since I got 11.0..
     
  16. Mar 7, 2009 #136 of 148
    RustySTL

    RustySTL Member

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    Feb 26, 2007
    I had been having he same problem since 11.b was installed. My last resort was to remove the DVR Expander yesterday to see if that would fix the problem. Since then, I haven't had any partial recordings, hang ups, freeze ups, or slow downs.

    I ran the SMART tests also and both drives came back clean. I'll hook up the DVR expander to the PC to check it better and then hook it back up to my TiVo to see if it still works.

    I doubt there is an issue with my expander since it started with the software updated.
     
  17. Mar 7, 2009 #137 of 148
    proudx

    proudx Member

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    Sep 16, 2008
    I agree I am sick of it. With each update a new MAJOR bug and several minor bugs. I think the problem is TIVO does not have a quality in house crew to test the software released.

    You just cannot rely on the average joe unpaid consumer to do all your beta software testing.

    Perhaps its time to look into the new Moxi once it matures a bit.
     
  18. Mar 7, 2009 #138 of 148
    MichaelK

    MichaelK Active Member

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    NJ

    good luck if you think moxi is going ot be much different.

    I dont think tivo is like an order of magnitude worse then anyone else. So at best you go from the devil you know to the devil you dont know.
     
  19. Mar 7, 2009 #139 of 148
    WaldorfSalad

    WaldorfSalad New Member

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    Nov 28, 2008
    After struggling with a new TivoHD for a couple of weeks, I decided to throw in the towel, returned it, and am staying with the devil I know for a while - the DirecTV HD Tivo HR10-250 - and will wait to see if DirecTV bring out a new Tivo receiver later this year. One of the driving factors for looking at the TivoHD was problems with my HR10-250 that appear to have been solved by replacing the power supply (see separate thread). The decision whether to keep the Tivo HD wasn't made any easier by the difficulty in trying to get an upgraded package with cable card from Comcast. It was so hard I eventually gave up! The incompetence of mega-corps never ceases to amaze!
     
  20. Mar 7, 2009 #140 of 148
    bkdtv

    bkdtv New Member

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    Moxi doesn't support analog channels (adapter coming to add that capability, but not yet available), so won't have to worry about gray screens -- those channels won't tune at all. Moxi doesn't support SDV either, so it also avoids the issues with the SDV adapters. ;)

    Moxi uses the same Tribune guide data as TiVo, but they do apparently offer manual remapping. It's not clear to me whether that remapping is just for ClearQAM channels, or whether it can be used for locals too.
     

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