Verizon FIOS Quantum Gateway MoCA 2.0 and Roamio/Mini

Discussion in 'TiVo Roamio DVRs' started by dahacker, Jul 1, 2015.

  1. jlww68

    jlww68 New Member

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    I have a Roamio Plus and 4Mini's....all work fine with the Gateway.
     
  2. thyname

    thyname Well-Known Member

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    I have Verizon Quantum Gateway G1100, TiVo Bolt, and a Mini.

    One of the TiVO s will be in the same room with G1100, the other one in a different room ' level with coax only. Obviously G1100 has MoCa activated.

    I also have an Actiotech MoCa adapter that works fine downstairs with an Ethernet jack built in.

    Would you recommend:

    1 - bolt to g1100 via Ethernet (obviously needs coax too for guide). Mini via Ethernet port of the MoCa adapter.

    2 - Bolt via MoCa (no Ethernet). Mini same as #1

    3 - bolt via MoCa (just like #2). Mini via MoCa.

    The reason I ask is that I am having intermittent issues with Mini playing live tv and recordings, and TiVo rep told me to eliminate Ethernet altogether.

    Thanks!
     
  3. BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    You shouldn't need adapters or ethernet for either since they both have moca built-in.

    Connect both by coax only and see if that helps. (and make sure their connection type is set to moca.)

    If you're still having issues, try going deep into the moca settings of the Bolt and Mini and set the moca channel on both to "Auto". See if that helps.

    If that doesn't work, try setting them both to channel 15. Return them to Auto if this breaks things further.

    If there are still issues, the intermittent moca signal could be due to a splitter somewhere in your home. Swapping it out with a new one (rated at least 1GHz but rated 1650 MHz would be nice) can help.
     
    Last edited: Jun 8, 2016
  4. thyname

    thyname Well-Known Member

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    Thanks!

    The adapter is only to trick the Mini thinking it is Ethernet, as it had all the issues with MoCa.

    My MoCa kept going back to channel 15 every time I tried to put it in Auto
     
  5. krkaufman

    krkaufman TDL shepherd

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    In what configuration is your Mini having issues? (You ask about recommendations, but I can't find where you stated the current configuration, under which your Mini is having difficulties.)

    Other than your TiVo devices, do you have other devices dependent upon the MoCA network supplied by the Quantum gateway? (If not, another configuration would be to disable MoCA on the Quantum and let the BOLT create your MoCA network.)
     
  6. thyname

    thyname Well-Known Member

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    I appreciate your post.

    I was having issues in several configurations. The latest one that I was having issues is # 1.

    Yesterday I switched to #2. Worked fine yesterday, but too early to tell, as previous issues were intermittent.

    One problem that the TiVo CSR told me is that she could see my Bolt having some connectivity issue when it was connected directly to the Verizon G1100 router via ethernet. She advised to powercycle the router (which I did), and then connect the Bolt to it via MoCA (which I also did). According to her, the issue is with Bolt and not Mini, as the Bolt is required to have 100% connection to internet for the Mini to work. She kept telling me that something is wrong with the Verizon Quantum Gateway router.

    BTW, the Verizon Quantum Gateway gets the signal from the ONT via Ethernet (but is also hardwired with coax to the ONT, and I can easily have them switch from Ethernet to coax as they can do this remotely).
     
  7. HarperVision

    HarperVision TiVo's Italian Cuz!

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    Paradise...
    Maybe that's your problem then? Try using one or the other. (Just a WAG, I've never used fios)
     
  8. fcfc2

    fcfc2 Well-Known Member

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    I would recommend #3, just use the native MoCA common to the router, the Bolt, and the mini. There is no need for any other MoCA adapter to be used, just use "connect to MoCA network" on the Bolt and mini.
    If you have issues, bring them here.
     
  9. krkaufman

    krkaufman TDL shepherd

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    That's matching recommendations for option #3 from TCF's premier MoCA and FiOS experts, so I'd go with that. (!)


    One thing to note is that the FiOS WAN MoCA operates at a lower frequency than the LAN MoCA you're trying to setup, so the Quantum Gateway's WAN MoCA network may have no problem passing through a splitter that is problematic for the MoCA LAN you're trying to setup. Before or after you reconfigure your TiVo devices as MoCA-only clients of the Quantum Gateway, I'd definitely review the specs for the splitters through which your various devices connect to each other. (That said, it's also not *impossible* that a splitter may just be bad, regardless of its rating.)
     
  10. thyname

    thyname Well-Known Member

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    I have two of these, outside from ONT to router and to downstairs where the Mini is, and inside by the router (to router and to Bolt now since yesterday)

    They should be fine as they are MoCA 2.0 rated and from Verizon
     

    Attached Files:

  11. krkaufman

    krkaufman TDL shepherd

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    Can anyone point me to some table, somewhere, listing the various MoCA channels and their associated frequency, ideally mapping to the channel numbering referenced above (i.e. "channel 15")?

    I've come across a few tables listing channels & frequencies (e.g.), but haven't found any using integer channel numbers. (And is this standard industry channel numbering or just TiVo's shorthand? "D1-D8" are what I thought were the relevant MoCA 1.1 channel identifiers.)


    p.s. Ok, found one reference, though incomplete and lacking sourcing...
    It appears that this poster had similar intermittent issues that were only permanently resolved when they removed a device from their configuration. Yet another poster's issues were resolved by changing the MoCA channel from 15. (link)
     
  12. CCourtney

    CCourtney Member

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    El Dorado...
    The MoCA spec's don't appear to strictly define the "channel #'s" within the D band more than saying they're 25MHz channels inside the 1150-1650MHz range.

    It looks like they Hookies are saying it's declared that what would naturally be a Channel 1 (at the base of the Frequency range), is Channel 15 and that every 25MHz channel sequential to that is the next Channel number sequentially. While the ever reliable Wikipedia indicates it starts at D1, D2, ... based how FIOS declares it.

    Given that MoCA doesn't specify it as specific channel #'s within the bands, I'd assume they simply reference it as the frequency.
     
  13. thyname

    thyname Well-Known Member

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    Thanks for digging through for the link (and the link inside it). Very good info.

    So far no issues with my set up #2. Crossing fingers.

    As for the TiVo rep saying my internet sucks, she was wrong. I called Verizon and everything was tested to run fine. Attached are the results of a line test through DSLREPORTS tools Image1465515546.716261.jpg Image1465515546.716261.jpg


    Sent from my iPad using Tapatalk
     
  14. thyname

    thyname Well-Known Member

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    Better quality. Image1465515672.729517.jpg


    Sent from my iPad using Tapatalk
     
  15. thyname

    thyname Well-Known Member

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    Both #2 and #3 failed today. Mini is going back to Best Buy on Saturday. I wish it worked...


    Sent from my iPad using Tapatalk
     
  16. fcfc2

    fcfc2 Well-Known Member

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    Hi,
    The best sources I have found for information on MoCA come from the MoCA Alliance. Here are a couple links, to their documentation, http://www.mocalliance.org/MoCA1/specification/MoCA_Specification_for_Device_RF_Characteristics.pdf

    http://www.mocalliance.org/MoCA2/specification/MoCA_2_Device_RF_Characteristics-150406d.pdf

    The first link regarding MoCA 1.1 is by far the easiest to digest and will give you the designated channel #'s which are used the most. Tivo for their own reasons, has chosen to translate the most common and often used channel designation to one of their own making. Great for confusion purposes but little else, IMO.
    In my experience the most commonly used MoCA 1.0 and MoCA 1.1 devices default to the lowest channel, D-1, channel 15 in Tivoese, 1150 MHz. My assumption for this is that this is to use the lowest frequency to be more compatible with older splitters, but this is just an assumption.
    The newer MoCA 2.0 devices achieve there increased throughput by using multiple adjoining channels at the same time, but I don't know off hand which of the channels are used by default, in the 2 MoCA 2.0 standards. It's in the documentation, but is a bit confusing to tease out clearly.
     
  17. krkaufman

    krkaufman TDL shepherd

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    Bummer. (It *does* work, but wish your particular roadblock could have been identified. I also would have been interested in whether option #4 would have fared any better... that is, disabling the MoCA LAN on the Quantum Gateway and letting the BOLT create the MoCA network.)
     
  18. thyname

    thyname Well-Known Member

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    Good point. The problem is I don't know how to do this on Quantum Gateway. LAN MoCA led light is lit on it. But I don't know how to turn it off and let Bolt establish a MoCA network. Besides, if I disable MoCA on router, how would Bolt get the channels through CableCard?
     
  19. krkaufman

    krkaufman TDL shepherd

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    Good question, and not one I have the experience to answer. The earlier linked post, here, just indicates how to modify the MoCA channel setting for the Quantum Gateway (and I was assuming there'd be a disable/enable toggle for the MoCA LAN somewhere in there, among the "Home Network/LAN" settings; i.e. some tweak that removes the checkmark shown on page 71 of the Quantum Gateway manual, here).

    My main concern with disabling the MoCA LAN on the Quantum Gateway had been if you had other MoCA devices that were happily humming along with it enabled, such as FiOS set-tops or other MoCA adapters. If your only MoCA clients are the BOLT and the Mini (or that MoCA adapter you were temporarily using to front for the Mini), then I don't see a problem with disabling the MoCA LAN on the Quantum, temporarily, to see if you get any better results. (Of course, swapping out the Mini for another unit is also a worthwhile troubleshooting step, when things get to the WTF point.)


    MoCA is wholly separate from how the TiVo gets its TV signal -- well, aside from the coax connection necessary for either to function. Logically disabling the MoCA LAN on the Quantum Gateway should have no effect on the BOLT tuning TV programming. Disconnecting the coax cable from the Quantum Gateway would be another way to disable the Gateway's effects on the coax lines, but, from what I have gathered, you'd need to make sure that your Gateway was linked to the ONT via Ethernet before removing its coax connection.

    edit: p.s. Looking at the back panel of the Quantum Gateway, as pictured on pg 12 of its manual (link), I see only one coax connection (meaning the BOLT is connected to the coax lines directly, rather than via a pass-through via the Gateway), so disconnecting the coax from the Gateway should be sufficient to allow you to reconfigure the BOLT to create your MoCA network, providing the BOLT is connected via coax and is connected via Ethernet to the Gateway. Again, it sounds like you'd need FiOS support to ensure your Gateway was configured for an Ethernet WAN connection, with the Coax WAN disabled, before disconnecting the coax line from the Gateway.

    edit: p.p.s. Out of curiosity, have you checked your Quantum Gateway's firmware version, and whether it's on the latest version supported by FiOS? (That the Quantum Gateway is MoCA 2.0 would make me want to make sure it's kept updated on the firmware front, to capture any MoCA compatibility fixes they might slip in.)
     
    Last edited: Jun 10, 2016
  20. fcfc2

    fcfc2 Well-Known Member

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    Pretty certain MoCA LAN can be disabled in the settings, but for testing purposes all you have to do is remove the coax. This assumes you are getting your internet via Ethernet to the G1100's Ethernet WAN port and can get an Ethernet cable from the G1100 to the Bolt. If after testing, you get a stable connection to the mini, then I would suspect you have a defective G1100 but my guess going in I would suspect the mini or some cabling issue.
     

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