Verizon Fios copy-flagging Fox channels

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BigJimOutlaw, Jul 16, 2015.

  1. Bigg

    Bigg Cord Cutter

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    Wow. What a bunch of morons at Fox. Although it's not like they were that good in the first place...
     
  2. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    Fox was suing Dish over their Sling functionality, so they are obviously anti-OOH streaming. It makes sense that they would request MSOs start copy protecting their channels to prevent TiVo from streaming OOH as well. Hopefully TiVo can get downloading to Android working, with the copy and delete function for protected shows, so that Android users at least have an option for these networks.
     
  3. moyekj

    moyekj Well-Known Member

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    I never tried it myself, but I hear the iOS version of copy and delete CCI protected shows is very buggy.
     
  4. bradleys

    bradleys It'll be fine....

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    The only problem I currently have with copying down to the iPad is how painfully slow it is and that it cannot work in the background.

    If I do not remember to kick it off overnight, it simply won't get done.
     
  5. Bytez

    Bytez Member

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    I have a rooted s6 and it wouldn't stream a saved recording on nat geo. The play on phone option is greyed out.




    I'm using the latest version.
     
  6. JimMc1984

    JimMc1984 New Member

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    It looks like ever since Fios made this change, I can't get any of those channels (FX, FXX, FS1, etc.) to work on my Tivo Roamio box. When I try to pull up any of them, the box says that the channel is not authorized or it brings up the activation screen. Is this a Cablecard issue or a Tivo issue? Any ideas?
     
  7. innocentfreak

    innocentfreak Well-Known Member

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    CC issue. You need to contact Verizon to have your card paired to the TiVo.
     
  8. BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    The card isn't paired. Contact Verizon with the lines of data on the screen and request it be manually validated.
     
  9. caughey

    caughey Member

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    That makes sense, since anything else would be more random. This is consistent with Verizon's apparent policy of copy-protecting only at the content owner's request. FSW is the only channel I checked that isn't CPed; whether that is an oversight or because it's regional.

    This is just a warmup for those of us the are being sold off to Frontier.

    What BigJim said. Tell them to "manually validate my cablecard" and make sure they get the numbers right, especially the data ID.
     
  10. dianebrat

    dianebrat wait.. I did what? TCF Club

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    This is an enormous PITA for me since my FiOS cards have not been properly paired in ages and since I have no premium channels it hasn't mattered for my viewing.

    As far as anyone asking "so just call, it's NBD" in general I'd agree but I had a billing fiasco about 18 months ago with Verizon and I just don't feel like dealing with them at the moment to pair 5 cards again.
     
  11. aaronwt

    aaronwt UHD Addict

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    It can certainly be a PITA and it can also go easily. I've seen it both ways over the years.
    But never as bad as a couple of months ago.

    That was the last time I had an issue and it was a huge PITA. I upgraded to a 5TB drive so of course I lost pairing. But in the process of re-pairing, they made me lose all channels except locals.. And they could not fix it since the Cable card was hosed in the computer system. I had to order a new card. So at the local FIOS store the next day I turned in the old one and picked up the new one and it was fine once following the new CC activation/pairing instructions. But it should have only taken a few minutes to re-pair my card. And instead they royally screwed things up.

    I never did call them back about getting my billing credits for them screwing me. I spent so much time on the phone and in chat that night I just didn't want to deal with them any more. I guess I should contact them soon so I can get a few months of HBO for free before the show "The Leftovers" starts up again. Assuming they actually put a note in the system, like they told me, about getting some credits for the trouble they caused.
     
    Last edited: Jul 20, 2015
  12. JimMc1984

    JimMc1984 New Member

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    As a follow up, VZ claims an outage in my area is preventing them from communicating with the card. I'll follow up tomorrow to see if anything has changed.
     
  13. BigJimOutlaw

    BigJimOutlaw Well-Known Member

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    Understandable. For what it's worth, their twitter support folks are good. 5 cards are a lot to do through text, but if you follow @verizonsupport and ask them to follow you, you can get it handled over DMs. They'll need the cards' serial numbers as well as the 3 other lines. (The SN is on the cablecard screen too.)

    Last time I did this on a new box, it was done in about 20 minutes from the time I DMed them. It would have been 15 but the pairing failed the first time so I had to remind them to manually validate it, and it worked the second time.
     
  14. dianebrat

    dianebrat wait.. I did what? TCF Club

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    Oh trust me, I've had that good experience, but the billing issue was related to the CableCARDs and them having them on multiple accounts, then them closing the wrong account, transferring the wrong services, etc, it was a cluster, so at the moment it's easier to just not watch Fox properties so I'm good until NASCAR is back on Fox next Feb.
     
  15. Jonathan_S

    Jonathan_S Well-Known Member

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    Heh. I had to pair a few weeks ago it it was a couple of 30+ minute calls (during which they managed to temporarily remove all my channels, and eventually they shipped me a new cable card (so I had to return my old one).

    This for a card that was able to be paired just fine in my previous TiVo. I'm still convinced from some of what they were saying that, despite multiple requests for them simply to manually validate the card, they kept using commands that were expecting a response back -- which isn't the manual validation.

    Cable card pairing still seems very much hit or miss.
     
  16. aaronwt

    aaronwt UHD Addict

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    At least I'm not alone in my recent Cable Card experience.
     
  17. blushrts

    blushrts New Member

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    I learned a while ago not to bother with a phone call or web chat. Just go right to Verizon direct on broadbandreports and they get it done properly. Which I'm going to have to do here in a couple of days when I get my new Tivo.

    RIP media center, it was a great 6 years.
     
  18. sender_name

    sender_name I remember XM 202!

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    Uuugh...THis is crippling...I have FOx shows that I like to watch on a usb thumb drive on a smart tv...I would auto transfer them and then edit them with videoReDo and then watch them. I had a bunch of shows that didn't transfer and was confused as to why...I checked it out today and saw the dreaded copy protection. I guess I'll just go to t0rr3nts...and delete my season passes...SOOOO ridiculous in this day and age. Don't they know there are 50 different ways to get content and it's only once they make it harder that we'll just go elsewhere....

    BTW I had to re-pair my cards the other day and Fios had NO IDEA what could have caused this..when obviously they should have readily had the knowledge that they were doing this to enable copy protection on fox channels...
     
  19. aaronwt

    aaronwt UHD Addict

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    If your cards were already paired there should not have been a reason to re-pair them because of this.
     
  20. bbrown9

    bbrown9 Active Member TCF Club

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    I had this problem and FIOS phone support didn't seem to know about this. I told them what was happening and on what channels and that the cable card screen was displaying. They had me unplug the box and unplug the cable card, wait and the plug it all back in. Then my TiVo got stuck in a boot loop. Apparently something had happened to the cablecard in the process and I had to wait for them to send me a new one (they said none ere available at the local store). I activated the new one online and it's all better now but I wish I hadn't had to wait a day. I lost a day's worth of recordings because of it.
     

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