V66 error - promoted to its own thread

I assume we should send that info via PM, since I don't think people will want to post their TSNs publicly.

 

High Ted. As for the UTC issue and logs. First, anyone can view to those logs with Clear - Clear - Enter - Enter - 0 after going to System Information. Also, to set a time mark, use 777 Clear and 911 Clear. Hit Clear quickly or you will change the channel. When you view the logs the time displayed is UTC, a common thing for a DVR.

It would be really great if there was any documentation about the contents of the logs. We (TCF users) can do the heavy lifting with a little help.

Oh yeah -> Coordinated Universal Time - Wikipedia

 

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Yes,
I would like to help how I can. I am at TiVo installer and didn’t installation this weekend with two vox boxes and eight minis regular. I get the V 66 error anytime a mini loses Internet connection with the main box or when I tuner is stolen from the mini for recording or to be used by another mini. Because for minis are attached to each box, it is almost a guarantee the end-user is required to restart the box before they ever want to watch TV. There is also a great amount of stutter when you first get on to a channel. That only occurs on the minis. Finally, the mini always reverts to channel 1 instead of the last channel it was on. Needless to say, this issue is giving my customer with 10 TVs in his home a lot of headache. Please let me know how I can help. On a final note, I personally have a TiVo bolt plus and three minis, and do not seem to have the V66 error. Both sides are connected with only ethernet

 

Appreciate this post. I will be posting soon. It is not consistent for me but the only way I can resolve it is by restarting the Mini.

 

I am so frustrated by the V66 error on my Minis that I am considering rolling back from Hydra.

Try explaining to your non-tech savvy wife at 5:30AM why she needs to press thumb down, thumb up, play, play when she just wants to watch the morning news.

Should there be no fix by this afternoon when I return from work, I'll have no choice but to go back to the old user interface.

enter

 

I see this too. Changing channels on a Mini running Hydra is much slower than pre-Hydra. I hope this can be fixed.

 

1. Tivo_Ted’s first post detailed how people can help.
2. It’d be nice if this thread did not turn into yet another V66 complaint thread.

 

Same exact situation. We just want to watch the news when we get ready in the morning. I will send info to TiVo_Ted when I get home.

 

meanwhile, the Thumbs Down / Thumbs Up / Play / Play works like charm for me with all my three Mini's.

 

The thumbs down > thumbs up > play > play seems to be working for a temp solution. Waiting for a perm solution. Have seen the error switch to v-52 and had to reboot modem with tivo. Will be watching for solution.

 

There is reason to hope that a fix is near.

 

I'm new here and I don't see how to post a private message. So I will give you the "non-private" info you requested here, if that helps.

• I've had the V. 66 error twice today already, most recently just a few minutes ago (2:50 AM GMT). I had the error both on my main DVR (Roamio Pro) and on one of my two minis — all running the Vox interface.
• Minis are connected via Ethernet. Network connection is fine
• Error occurred as soon as I turned TV on and selected the Live TV button.

On a related note, as I have posted elsewhere, I am seeing a symptom on minis where, when I go to certain stations (like CNN HD), the screen image appears and freezes for about 10 seconds before it starts playing. Very annoying.

 

When I updated, there was a message that said there was no way to return to the old interface. Is that not true?

 

Update: This has happened twice now. On my main Roamio DVR, when I use the Vox remote voice command and say "Switch to {another channel}, it immediately drops into the v.66 error — even though Live TV was working fine just before.

 

I've had the V66 error a few times on my Roamio too and it does not have the VOX remote. I suspect part of the reason they're having a tough time stomping on this one is that the error code is wrong. It was first posted that the code meant the Mini lost the connection to the host. Obviously if the host is throwing the error then the code must be wrong. It also didn't make sense on the Mini because you can still see all the programs on the host and play them. Obviously that can't happen without a connection to the host.

 

You can return but it resets the TiVo and you lose all your recordings.

Scott

 

I have this every day on two minis connect to a brand new bolt+ vox. This been going on while I'm on my third bolt due to defective unit issues. As new customer with a new setup, this is maddening -- been pulling my hair out thinking that this was an issue with the new TA or the new cablecard or the MOCA.

Can a new vox be rolled back to the previous UI?

 

Yes.