Used TiVo HD with lifetime dervice

Discussion in 'TiVo Series3 HDTV DVRs' started by snickerrrrs, Aug 21, 2018.

  1. snickerrrrs

    snickerrrrs Tech-no Guide

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    Mar 30, 2006
    Southern...

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    I found a TiVo HD with lifetime service at a thrift store. I talked him down to $10+tax. I doubt I'll ever need to Log in to tivo.com for any reason but with that said, is there a way to change the user info on it? (email address etc). We're sort of cord-cutting by dropping cable tv and cable phone (keeping 100MB internet) and using OTA, Netflix and Hulu (and MagicJack). I have an account for my Lifetime Premiere. Thanks
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    There is no info directly on the Tivo, but its TSN is linked to an account at tivo.com

    I am not sure how you can get it transferred to your account, but work with Tivo CS.
     
  3. HerronScott

    HerronScott Well-Known Member

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    You should get it on your account in case you ever want to take advantage of any future upgrade offers and as long as your Premiere stays on the gen3 UI you can transfer shows between them once it's on your account with the same MAK.

    Scott
     
  4. snickerrrrs

    snickerrrrs Tech-no Guide

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    Mar 30, 2006
    Southern...
    Thanks, I tried using TiVo chat to do it but no go. I had to call India instead. She was able to transfer it, the call only took 16 minutes total. Thanks again.
     
    unclehonkey and CaseyJ like this.
  5. HerronScott

    HerronScott Well-Known Member

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    TiVo Support is in the Philippines. :) Glad you were able to get it transferred easily.

    Scott
     
  6. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

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    SF Bay Area
    Its either India or Phillippines.
     
  7. HerronScott

    HerronScott Well-Known Member

    7,556
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    Jan 1, 2002
    Staunton, VA
    Have not heard anything to indicate they have a call center in India.

    Scott
     
  8. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,317
    1,073
    Apr 6, 2000
    SF Bay Area
    I try to ask where every time I call.

    I did that with Linksys and get India or Philippines.
     

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