Is there a way to Update the firmware/GUI without losing the recordings? The menu GUI screen is very distorted. Originally I thought this was an isolated incident on my theater but now its happening on my TV as well. Video look fine when playing recording or live TV but the TIVO GUI itself is messed up. Please help. Thanks. *UPDATE: The problem has been 100% solved by the advise given to me by " Diana Collins" The TIVO tech support was worthless, Only telling me to unplug the power, change the HDMI cable, etc.. They told me my unit was unable to be fixed and wanted to charge me a ton of money to return it. The information Dianna fixed the problem in less than 2 minutes.