Upcoming complete channel realignment on FIOS

Discussion in 'TiVo Series3 HDTV DVRs' started by rashid11, Jun 23, 2008.

  1. mbhuff

    mbhuff New Member

    129
    0
    Jan 24, 2004
    New York

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    I'm in Southern Westchester NY. Like I've posted before, I have the new channel guide, but a number of channels are not working. I talked to verizon today and got supprising good service. They are still working on deployment issues on the head-end in the NY/NJ side. It may be up to a week before it's all worked out.
     
  2. rifleman69

    rifleman69 Member

    853
    0
    Jan 6, 2005
    Oregon
    My USA-HD channel is on the correct time for the guide, it got fixed sometime between last night and Saturday night.
     
  3. cmeinck

    cmeinck Member

    189
    3
    Sep 18, 2003
    I'm getting everything from missing channels, missing guide data and in general the whole setup is pretty screwy. The only thing that appears to be working are my locals. Guide data still hasn't cropped up for HBO East HD and a large portion of channels. It tried to tape The Recruiter last night and the result was a movie from 901. Thank god I DirecTV still. I switched all my Season Passes to Directv until this mess gets sorted out.

    Poor job by TiVo. I blame them for lack of communication with Tribune. Wondering if all the hassle to have TiVo in my life is worth it. Verizon has been great, but if these issues with TiVo continue (freeze-ups,etc.), then I'm off to eBay and back to D* full time.
     
  4. jhimmel

    jhimmel Member

    500
    0
    Dec 27, 2002
    I see you are on LI.
    I have the following problems -
    899 ( HBO HD) has no guide info
    I have TWO 901's
    The first (HBOHD) has the guide info that belongs on 899, but displays 901 programming.
    The second (HBOHDP) has 901 programming and correct guide info.

    Channels 920, 921, and 921 (again) have the same exact issues as above, except it is Cinemax programming.

    Jim H.
     
  5. cmeinck

    cmeinck Member

    189
    3
    Sep 18, 2003

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    Good to see I'm not crazy. I thought my initial setup of the channels was incorrect. It took 2-3 tries until I found what appeared to be the right lineup. I think was Digital Extended/NJ/NY. In any event, I'm suffering from the same issues.
     
  6. jhimmel

    jhimmel Member

    500
    0
    Dec 27, 2002
    At the TiVo web site there is a place for informing them of guide issues. Here -

    http://www.tivo.com/setupandsupport/contactsupport/lineup_tool.html

    I gave them my info - you might try the same. The form mentions that they will look into it, and that it typically takes five to seven business days to correct.
     
  7. lachacg

    lachacg Go Giants!

    326
    21
    Jan 11, 2003
    NJ
    FIOS updated today in West Essex NJ. However my choices when I do the channel remap are Basking Ridge (which I should be), Freehold or Freehold -NY. These don't map the correct channels. Guess I'll have to wait some more for this to shake out. I didn't have high hopes, as this is a major realignment.
     
  8. Flyinace2000

    Flyinace2000 Member

    283
    2
    Aug 2, 2005
    In bergen county (NJ) we still have all the old mappings. Time to call tivo.
     
  9. tivo33

    tivo33 New Member

    44
    0
    Feb 25, 2002
    Channels were realigned in Bridgewater yesterday. Guided setup worked great and all channels are in the right place on the guide. I am even receiving channels that are not on the channel guide that Verizon sent me in the mail.

    However, my guide data is not updating. It only says "too be announce." What a pain in the ass. I tried to force several calls to no avail.
     
  10. amg212

    amg212 New Member

    8
    0
    Jun 20, 2008
    Bergen County - Still showing old lineup on TiVO even though Verizon switched the lineup yesterday. For what it's worth, I checked Zap2it.com which uses the same program guide source as TiVO- It is also showing the old lineup. I think the issue is that VZ didn't notify Tribune or the other guide services that the lineup changed. VERY annoying, but you can't blame TiVO if they aren't getting correct info from Verizon.
     
  11. rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    Rerun guided setup. You should see the new channels (minus guide data) but the old ones will probably still be there.
     
  12. aswhitey

    aswhitey New Member

    16
    0
    Nov 9, 2006
    I just spoke with a technical support person at TiVo who indicated that TiVo made Verizon aware of the missing guide data issue a few days ago and they started working on the problem immediately. The TiVo technician believes it will take Tribune Media and Verizon another 5 days to fix this. I was also told that when this is fixed, all of the existing Season Passes will automatically remap to the new channel numbers. This is a major bummer because in the meantime none of the season passes will work and programs can only be recorded based on channel number and time of program.
     
  13. Aero 1

    Aero 1 Active Member

    585
    27
    Aug 8, 2007
    I'm in Clifton and the guided setup did nothing for me. :mad:
     
  14. webin

    webin New Member

    307
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    Feb 13, 2008
    Hillsboro,...
    They say 5 days, but I would expect 2-3 days tops. Yes, all your season passes will eventually remap themselves. When Oregon got the new lineup, I just manually recorded everything I wanted to see for the entire week.
     
  15. rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    I just looked at my S2 boxes and see that they don't have the new lineup in the channel list. I was able to manually punch in the numbers for the new channels, however. Not good, but better than nothing at this point.

    My S3 and THD have the new channels listed.

    Edit: Try channel 100 - if it's CNN you're good.
     
  16. Flyinace2000

    Flyinace2000 Member

    283
    2
    Aug 2, 2005
    Which selections is right for me in Oakland NJ (07436) Freehold or Freehold NY Plus....?
     
  17. rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...
    Plain Freehold.
     
  18. roadkill_97006

    roadkill_97006 New Member

    41
    0
    Aug 15, 2005
    Aloha, OR
    I got one of the diplexers mentioned in that other thread. Plugged it in and made sure it was the right way around and that the Sat connector was capped. No change, so I guess MOCA is not my problem.

    I am also having serious crud happening with pixellation (sp?) on 3 channels here. 680 (SCIFIHD) being the most perplexing. I tried every combination of pads I have (0, 3, 6, 10 and 20) and I cannot get that channel to be error free. Neither RS figure changes from zero, unless I get the SNR down to about 29 or over about 35, but the thing pixellates like crazy. I sat there for 10 minutes on the signal strength screen with it at about 93-95 (peak at 95) and crud all over, then went back to look at the RS numbers and all were zero. Also, 631 is coming in so weak that I can either get it (pad about 6dB) or everything else (best pad about 18dB), but not both. I can't see how the Tivo is causing any of this but I thought I mention it here so others in the Portland metro area could see if they have something similar. I guess the next step is to crab to VZ. :thumbsdown:
     
  19. tivo33

    tivo33 New Member

    44
    0
    Feb 25, 2002
    Just got home from work and still no guide data. All channels are correct, but I can't see what is on.
     
  20. rocko

    rocko Cuckoo for TiVo

    1,551
    0
    Oct 29, 2002
    Northeast...

    Had a similar problem here in NJ the other day. Some channels were pixelating to the point of being unwatchable. Went throught the same drill - fooling with attenuation, etc. Finally called my buddy who has FIOS and found otu he had the exact same problem.

    Verizon acknowleged the problem and fixed it later in the day. Give 'em a call.
     

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