Upcoming complete channel realignment on FIOS

Discussion in 'TiVo Series3 HDTV DVRs' started by rashid11, Jun 23, 2008.

  1. Jul 23, 2008 #81 of 325
    gwynnebaer

    gwynnebaer New Member

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    Feb 1, 2008

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    They asked me for a copy of the lineup as well, but since the lineup I had only listed the names of the channels and not the corresponding channel numbers it wasn't much help. I hope they understand how badly this reflects on their customer service. Even if VZN is in the wrong for supplying poor/incompletely/late information, TIVO isn't making me feel any happier with them about their reaction to the situation.
     
  2. Jul 23, 2008 #82 of 325
    jpulver

    jpulver New Member

    14
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    Mar 27, 2007
    Go to Tivo Central, Messages & Settings, Settings, Phone & Network, Connect to the TiVo Service Now.

    My download and TiVo loading took about 35 minutes or so. Then the new Verizon program information was okay.
     
  3. Jul 23, 2008 #83 of 325
    Deanq4

    Deanq4 TiVo Lover!

    156
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    Sep 30, 2005
    Forest Grove OR
    wonder if we will need to update the season passes to the new channels or will it do that for us?

    I am getting the same as others and have all my shows on 1700 channels... not fun. Wonder when they will get this fixed

    Edit: reconnected and seems to be better
     
  4. Jul 23, 2008 #84 of 325
    jpulver

    jpulver New Member

    14
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    Mar 27, 2007

    My season passes continued to show the old channel numbers, but when I looked at upcoming programs within the season pass manager, the channel numbers were correct. But I updated the season passes to show the new channel numbers anyway.
     
  5. Jul 23, 2008 #85 of 325
    roadkill_97006

    roadkill_97006 New Member

    41
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    Aug 15, 2005
    Aloha, OR

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    Be sure you check what you got. I had a BUNCH of stuff that's not what I'm subscribed to. The premium sports pkg among other stuff. All the Russian and Vietnamese, etc., etc. OTOH, once I weeded out that and fixed the SCIFI mungup and the Speed problem, everything else seems to check out. I don't quite understand why I get 3 copies of SCIFI though. One HD and 2 regular, and they're all there...
     
  6. Jul 23, 2008 #86 of 325
    chrism380

    chrism380 New Member

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    Jul 27, 2004
    I had the same problem today with my guide not functioning. I completed a forced update with took a good 20 or so minutes. Then I re-performed the guided setup. The whole process took about 30 or so minutes, but know ive got all the channels and all is good.
     
  7. Jul 23, 2008 #87 of 325
    michaeltw

    michaeltw New Member

    25
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    Jan 10, 2002
    Just finished Guided Setup on 2 of my 5, and those 2 seem to have the channels, still a few errors, like HBOHD & HBOHD-P both listed as 921.

    But overall that wasn't too bad - I also filled out the form on their site today and then faxed and emailed the PDF to the email address they gave.
     
  8. Jul 24, 2008 #88 of 325
    Deanq4

    Deanq4 TiVo Lover!

    156
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    Sep 30, 2005
    Forest Grove OR
    after a couple of connections I was good to go. Well a few days is better than 5. Got burn notice in HD now. so I am ok (and roadkill you can get closer too) so for those who are next... call about 2 days before.
     
  9. Jul 24, 2008 #89 of 325
    roadkill_97006

    roadkill_97006 New Member

    41
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    Aug 15, 2005
    Aloha, OR
    Not sure what you mean by what you said about me. I "think" I have it all cornered now. There were a bunch of season passes that had old channel numbers attached to them and I had to re-do them. OTOH, there were quite a few that it did fix. It also never straightened out some wishlists, for some reason. I had one for Indycar races because they seem to flop them all over the place and it found NONE. Yet there's one Saturday, so I killed the auto record and then reinstated it and then it picked up the race. Weird. At any rate, so far (I'm afraid to say this) I have seen no pixelization in the past 12 hours. What fun. I must have spent about 1.5 hours going through the channels they (TIVO) said I had and checking to see if I did. I REALLY wish there was a shortcut to that process. Like actually tune to the channel the cursor is on without having to go to live TV and then burrow back through 6-8 clicks to get to where you were - for each channel. I batched them and it still took that long...
     
  10. Jul 24, 2008 #90 of 325
    Deanq4

    Deanq4 TiVo Lover!

    156
    0
    Sep 30, 2005
    Forest Grove OR
    just giving you crap ( I hate 'The Closer") hopefully your transition is as smooth as mine after the channels get into effect and I gave the TiVo time to catch up. Give TiVo a few hours to update the channels and it should adjust. Good luck.
     
  11. Jul 24, 2008 #91 of 325
    silly

    silly New Member

    37
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    Nov 4, 2002
    Westchester...
    I am in NYC... channels all changed...

    I performed the above... and its still all botched up!
     
  12. Jul 24, 2008 #92 of 325
    BladeZ

    BladeZ New Member

    28
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    Mar 18, 2008
    My 3 TiVo's all had misinformation. Many season passes recorded the wrong content. I did a force connect late last night but it didn't resolve anything. I will try to redo guided setup tonight. FYI - I think this is the first time we're seeing 4 digit channels, so anyone with an S2 and tuner (like me) should adjust the remote settings accordingly.
     
  13. Jul 24, 2008 #93 of 325
    Flyinace2000

    Flyinace2000 Member

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    Aug 2, 2005
    I hope this all gets cleared up before they roll out to Norther NJ
     
  14. Jul 24, 2008 #94 of 325
    mamosley

    mamosley New Member

    96
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    Apr 9, 2003
    Verizon does not sell tivos. So why would they know how to properly attenuate the Fios signal for a tivo? Tivo is selling gear that is supposed to work on some one elses service, they should be the ones providing the support. Just like tivo should be the ones proactively going out and getting the updated guide information.
     
  15. Jul 24, 2008 #95 of 325
    JediTim

    JediTim New Member

    24
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    Sep 25, 2007
    Long...
    Same with me...my wife called me yesterday morning looking for the Disney channel. Thanks again to these boards I realized the changed lineup and informed her of the changes.

    Last night I was watching the Mets and knew the channel had changed th 577 for SNY...I looked at the channel banner and it wasn't even close. Hopefully it gets corrected soon.

    On the bright side most of the shows I record via a season pass are not airing anything new. It better be corrected soon.
    Tim
     
  16. Jul 24, 2008 #96 of 325
    bcaslis

    bcaslis New Member

    13
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    May 25, 2008
    Wilsonville, OR
    What does this have to do with attenuating a signal? I'm talking about Tivo not picking up the channel changes Verizon did. I do agree that this mess is Tivo's to fix.
     
  17. Jul 24, 2008 #97 of 325
    roadkill_97006

    roadkill_97006 New Member

    41
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    Aug 15, 2005
    Aloha, OR
    It's Tivo's to fix only in the sense that they need to get on Tribune Media's butt about it, since they (Tivo) don't generate the programming data and Tribune does.

    I thoroughly agree that the S3 needing attenuators is incredibly stupid engineering and should be addressed by them. If nobody else's STB has a problem, then Tivo should crank out some sort of "smart attenuator" dongle box to deal with the boxes with problems. I say smart because they can't expect the run of the mill customer to deal with this cr*p. The true culprit is VZ, and I wouldn't put it past them to have their STBs designed expressly to handle this as a "Tivo killer". I actually think it was dumb luck, before I'm accused of being a conspiracy monger.
     
  18. Jul 24, 2008 #98 of 325
    mamosley

    mamosley New Member

    96
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    Apr 9, 2003
    verizon uses the same stbs comcast and time warner use. There is nothing special done to them other than verizons gui software.
     
  19. Jul 24, 2008 #99 of 325
    webin

    webin New Member

    307
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    Feb 13, 2008
    Hillsboro,...
    As discussed elsewhere, the pixellation issue is "most likely" an unexpected engineering issue. TivoHD and Tivo S3 were designed before FiOS TV was a big thing, and it wasn't anticipated that the Tivo would receive such a hot signal as it does. The Verizon STBs manage to control this signal, but there's some fluke in the Tivo design that causes interferance in this particular case.

    They are dealing with it as best they can, but won't have a perfect solution anytime soon, considering the limitations of working with existing (deployed) hardware. Engineering a fix that works on current hardware is a HUGE task, and one that would take a significant amount of money.

    On the other hand, you can buy a whole bag of attenuators for 10 bucks and fix it yourself. I don't say this often... but quit bitching about it and live with the realities we have.
     
  20. roadkill_97006

    roadkill_97006 New Member

    41
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    Aug 15, 2005
    Aloha, OR
    You said it one too many times.

    I have a SNR that varies from 29 (with a signal strength bouncing from 59 to 72) on 631 to 35 or greater on most other channels. How in hell do I deal with that? It's the same with both cable cards.

    I can add more than the -18DB I have now, sure, but then 631, and probably others I haven't noticed yet) will go away completely. If I take anything out, then all the others go to hell.

    One size fits all solutions and a snide attitude can't fix everything. If you have something CONSTRUCTIVE to say, I'm all ears.
     

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