Upcoming complete channel realignment on FIOS

Discussion in 'TiVo Series3 HDTV DVRs' started by rashid11, Jun 23, 2008.

  1. Aug 9, 2008 #241 of 325
    asteinmetz

    asteinmetz New Member

    6
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    May 2, 2008

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    Problem solved here in NNJ, 07960. First of all, the fix required going to the "secret" menu in the Tivo so I completely blame Tivo Inc. for ignoring the problem and not being out front, say on their home page and a Tivo message, with workaround procedures. I don't care who is responsible for causing it. Tivo is responsible for fixing it. A Classic PR fiasco that should be a B-School case study.

    As has been noted here, the solution is to deny the FIOS channel line-up option that is presented during the guided setup and then selecting "show me more choices" for channels until the Tivo gives up showing channels and presents you with an extended list of provider options.

    In my case the only FIOS option for Basking Ridge at first was "FIOS Basking Ridge Digital Basic." In the "secret" menu choosing "FIOS Basking Ridge Extended Digital Basic." was the right option.

    I discovered this by looking at the tivo.com/Find_TV_shows page. There it shows two options, neither of which corresponds to the names shown on my Tivo! The first on the web site is "Verizon Fios Basking Ridge (Digital)." The second is "Verizon Fios Basking Ridge (Primary)." The first one ("Digital") has the right line-up. Note that both the options the Tivo box presents have the word "digital" in them.

    The fact that tivo.com showed two choices prompted me to look for a second choice on the box. Then I just guessed which one corresponded to the right one from tivo.com

    How tough would it be for Tivo to send a message to the boxes in affected zip codes describing the correct provider selection method?
     
  2. Aug 9, 2008 #242 of 325
    jhimmel

    jhimmel Member

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    Dec 27, 2002
    Tivo33 and asteinmetz, -ALL- the channels are right for you now? Including guide data for 899/920, and no duplicate 901's/921's?
     
  3. Sep 9, 2008 #243 of 325
    jkc120

    jkc120 New Member

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    Apr 12, 2003
    I'm in Northern Delaware and experiencing this FiOS channel realignment now...what a clusterf**k.

    I'm curious how long it was from the time the realignment happened and when updated channel lineup and guide data was available, for areas that already went through this?

    I'm already missing stuff left and right. I suppose I should be happy it happened now and not a month from now in the midst of all the new TV seasons. But it still sucks.

    I don't blame Tivo at all. I wish Verizon would have given Tivo a heads up! I have to believe it could have been better coordinated. But naturally, Verizon doesn't care about Tivo - as long as their DVRs are working. :/
     
  4. ChrisNJ

    ChrisNJ New Member

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    Mar 6, 2007
    Collingswood...
    Still no update here in South Jersey this morning. I hope it gets fixed soon...
     
  5. TSFNJ

    TSFNJ New Member

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    Dec 30, 2007

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    Same here.
     
  6. Trailkill

    Trailkill New Member

    19
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    Jan 4, 2005
    Collingswood...
    It's been fixed now. I did a forced connect at 4:25pm to be excact and all the channels were updated!

    TK
     
  7. Gregor

    Gregor Wear Your Mask! TCF Club

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    Feb 18, 2002
    How long between when the change occurred and you got the new lineup from Tivo?
     
  8. Trailkill

    Trailkill New Member

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    Jan 4, 2005
    Collingswood...
    The change was Tuesday morning. Within 48hrs I would say.


    TK
     
  9. rocko

    rocko Cuckoo for TiVo

    1,551
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    Oct 29, 2002
    Northeast...
    That's a whole pantload better than the 7 or so days it took for us North Jersey folks :p
     
  10. Gregor

    Gregor Wear Your Mask! TCF Club

    60,013
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    Feb 18, 2002
    Thanks, that's pretty good.

    Waiting for the shoe to drop here in SE PA.
     
  11. rocko

    rocko Cuckoo for TiVo

    1,551
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    Oct 29, 2002
    Northeast...
    Wouldn't SE PA have basically the same locals as South Jersey (i.e. Philly locals) ? If that's the case you could "relocate" to a South Jersey zipcode until your real lineup becomes available.

    That's what some of us did during the clusterfrak that was our lineup realignment - we "moved" to Long Island. They had been realigned a few weeks earlier and we shared the same locals (NYC).
     
  12. AbMagFab

    AbMagFab What happened, TiVo?

    3,638
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    Feb 5, 2001
    Verizon has had the dates planned 60+ days in advance, along with the specific new channel lineup. Tivo has had plenty of heads up. Anyone, including Tivo, could go to the public website to get the information in the worst case.

    Unfortunately, Tivo is just dropping the ball with these realignments. There's really no one else to blame but Tivo. (Yes, it's a lot of work, but that's what we pay them for - to keep our guides updated.)
     
  13. Gregor

    Gregor Wear Your Mask! TCF Club

    60,013
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    Feb 18, 2002
    Well, it's a great idea...South Jersey has some minor differences in the analog locals, but HD locals are the same. Thanks!

    I sent the new lineup to Tivo a week ago via their website and got an email back asking what was messed up. I responded "this is upcoming" and gave them the links to the new and old lineups.
     
  14. ChrisNJ

    ChrisNJ New Member

    45
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    Mar 6, 2007
    Collingswood...
    I forced an update and everything is good now. Good luck to the next areas due for the realignment.
     
  15. JasonMowry

    JasonMowry New Member

    18
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    Nov 3, 2005
    Southeastern PA
    Has anyone else had their TiVo lock-up or freeze after the channel reallignment? Southeastern PA FIOS has now switched over, and Tribune Media has not updated their channels yet so neither has TiVo, but now when I switch to a channel that once was standard def and now should be HD, my TiVo locks up and I have to unplug it. Did other areas not have this problem where HD channels relocated over top of SD channels?
     
  16. segadc

    segadc New Member

    47
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    Nov 21, 2007
    For those who had their lineup changed, is HDNET movies still free? Sorry if it was mentioned earlier in the thread (don't feel like reading it all ;)).
     
  17. Trailkill

    Trailkill New Member

    19
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    Jan 4, 2005
    Collingswood...

    Yep, still have it here.

    TK
     
  18. aaronwt

    aaronwt UHD Addict

    23,640
    1,299
    Jan 31, 2002
    Northern...
    I thought I read where they moved it to the movie tier in one area(or were planning to)?
     
  19. hooper

    hooper Member

    219
    5
    Sep 22, 2007
    I decided to move to Delaware until they fixed the PA lineup. In so doing I noticed that KYW and WPVI had their call signs change from KWYDT to KYW-HD and WPVIDT to WPVI-HD on the Verizon feed. This "broke" all SP's and manual recordings I had setup. There is also no guide data for these channesl. Anyone else seeing this behavior???
     
  20. cuyahoga

    cuyahoga Member

    104
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    Nov 15, 2002
    Warwick...
    Yes, I experienced something similar. I had two lockups when trying to tune into channels that didn't have content. I was just keying in channels since I didn't have a good list of what was where due to the realignment and the lack of a TiVo channel update. I wasn't sure if it was related or not. This is a new TiVo HD that was just installed with FiOS.
     

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