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Uninstall Tivo Desktop 2.4 (Preview)

Discussion in 'TiVo Help Center' started by hawks28, Aug 8, 2007.

  1. Aug 8, 2007 #1 of 9
    hawks28

    hawks28 New Member

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    Jan 25, 2004
    Hi. I am trying to install the new version of Tivo Desktop (2.5) but the installation prompts me to uninstall version 2.4 first. When I click the button to uninstall version 2.4, I get an error message that says "Sorry. Tivo Desktop requires Windows XP SP2 (Service Pack 2 or later)." I click OK and am taken back to the installation prompt telling me I have to uninstall version 2.4 to proceed.

    I get the same error message when I try to uninstall from the control panel of my Windows Vista Ultimate system.

    Any ideas how to uninstall Desktop 2.4 so that I can install version 2.5?

    Thanks!
     
  2. Aug 8, 2007 #2 of 9
    jeff_m_cutter@ya

    jeff_m_cutter@ya New Member

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    Oct 23, 2006
    I get this same problem. I also ran the Fix24Setup.exe which I am afraid didn't work since I had 2.4 Preview and not just 2.4.

    I love my TiVo, why does it have to be so rebellious sometimes ;-)

    -Jeff
     
  3. Aug 9, 2007 #3 of 9
    dannydp

    dannydp New Member

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    May 22, 2007
    Same issue here. Windows Ultimate, Desktop 2.4 Preview. Unable to remove.
     
  4. Aug 14, 2007 #4 of 9
    pshawncongo

    pshawncongo New Member

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    Jun 23, 2006
    yup yup someone help!
     
  5. Aug 16, 2007 #5 of 9
    jeff_m_cutter@ya

    jeff_m_cutter@ya New Member

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    Oct 23, 2006
    Bump, little help here TiVo folks. Fix24PreviewSetup.exe?
     
  6. Aug 19, 2007 #6 of 9
    MysticVenom

    MysticVenom New Member

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    Oct 3, 2003
    bump again - another user hoping for a preview uninstaller fixer
     
  7. Aug 26, 2007 #7 of 9
    li21ny

    li21ny New Member

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    Aug 26, 2007
    Same problem here. Tried removing all traces of tivo files from registry and c: drive, no luck.
     
  8. Sep 7, 2007 #8 of 9
    jeff_m_cutter@ya

    jeff_m_cutter@ya New Member

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    Oct 23, 2006
    OK TiVo Folks... How hard can it be to modify the 2.4 Fix program to work on 2.4 preview?
     
  9. Sep 10, 2007 #9 of 9
    jeff_m_cutter@ya

    jeff_m_cutter@ya New Member

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    Oct 23, 2006
    Update - I took matters into my own hands last night and removed C:\Program Files\Tivo, C:\Program Files\Common Files\Tivo, and whatever else I could find on the C: drive. I removed the TiVo Beacon service (sc delete TiVoBeacon2 or whatever the service is called, see details in Services GUI). I then took to the Registry and went nuts (maybe make a backup first ;-). I removed anything I could find that said TiVo (almost). Rebooted, and I was able to install 2.5. Yay. Maybe I didn't need to do all this, but it worked and I'm happy enough with that.

    Now, in summary, Windows, and especially the Windows Registry, stink.
     

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