I bought a Stream on Ebay. It arrived today and I called Tivo support to activate it. They added the device to my account and said it can take up to 24 hours to activate. When I log into my Tivo account online I see the Stream listed there under Active Devices. However, when I try to go through the setup process through the Tivo app, it finds the device, I check off the boxes to set up in-home and out-of-home streaming, but then when I click Start Setup I get an error that says "Setup Problem - setup did not complete successfully. Please try again." Is this a problem with the device or do I still need to wait longer for it to fully activate?