UAC problem with desktop 2.5

Discussion in 'TiVo Home Media Features & TiVoToGo' started by Abneo, Aug 12, 2007.

  1. Abneo

    Abneo New Member

    Aug 18, 2004
    Des Moines,...


    Hello all,

    I installed Tivo Desktop 2.5 plus just fine and I am able to see pictures and music on both my S3 and S2. I know I can't transfer videos to the S3. I am having a problem however with the media access key. I put in the key when it asked for it during install. After I installed it and turned UAC back on it won't let me transfer anything from my S2. I get the message

    "The TiVo DVR's Media Access Key does not match the key in Tivo Desktop"

    When I try to set the media access key from the file menu I get the error message

    "SharingKeyLib error: 5."

    This is all with UAC on. If I turn UAC off everything works fine. Does anyone know a way to get this to work with UAC on?

    Thank you,


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