Two spontaneous reboots on HR10-250 this a.m.

Most likely just a glitch. If it keeps happen though, likely causes include ....
* overheating
* AC power glitches
* hard drive dying

 

Check your software version on the System Info screen.

This can be a signal of imminent hard drive failure.

 

My HR10 reboots once about every 3-5 weeks or so, which is pretty normal behavior. Twice in an hour might be a sign of some hdd trouble, so keep a close eye on it.

What I've always done is enabled the clock backdoor (select-play-select-9-select), and if I turn the TV on and it's gone...you know you've had another reboot.

 

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I downgraded to 3.1.5f and have not had a spontaneous reboot since!

 

In many ways like Coke Classic. I wish I could live without the very few advantages of 6.x, but I can't.

But totally apart from that, my reboot experience is that they group, I have no idea why. I have had Tivos and DTivos of all kinds go through multiple reboots, a lot of them, for a day or two, even a week, then not reboot (except as I have scheduled via cron) for months, with no intervention.

OTOH the few disk failures I've had (over many years of many, many units of my own and those of many aquaintances I've supported) were not particularly related to multiple reboots except in the final stages. Freezing video, horrible disk drive sounds, or a single incident of failure to boot out of the blue, these were the drive failure environments.

I would backup video to your home network then wait it out. Take two aspirin and call me in the morning.

 

losing 30 second skip is also a great way to determine a reboot

 

Had a spontaneous reboot myself yesterday during the recorded end of the NASCAR race. It had already fully recorded so no biggie.

But today the wife emails and says the HR10 no workie. Not sure what this means just yet. Maybe I have to force another reboot.

And last week my S1 w/LT bit it. Dreaded green screen. As far as I can tell, I have no working TIVO when I get home.

I will not add more D* hardware at this point since my service contract is up. I might have to jump to Comcast earlier than I was expecting.

 

Hi All,

I am actually getting the exact same behavior with my HR10-250. My unit received a service download at 1:30 AM on 8/1, and ever since has been experiencing random reboots, and very slow performance. When I try to pull up my To Do List, the system just hangs, and there is a video glitch with the green DirecTV background that just freezes the floating text every few seconds. Is this any coincidence, or is my hard drive just finally calling it quits after 3 years. Ideas?

Thanks!

 

Update: Had to force a reboot by unplugging the HR10-250. Performance has been fine all week. So far.

If you cannot get the HR10-250 to restart/reboot via the remote or front panel, I would just reach behind the right side of the unit and unplug it. Plug it back in after 15 seconds. Hopefully that helps.

 

The random reboot problem is something Directv did that corrupted the boot sector kernel. This is the second time in 2 months I have had this happen and forensic analysis of the harddrives points the finger at Directv. Right now mine is stuck on welcome powering up. I would suggest a complaint be filed with the FCC if they don't get you fixed up.

 

Huh? You're saying that DirecTV reached out a messed up disk boot sector kernels on selected HR10-250's? And why would they do this? Isn't it more likely that some of these DVRs just have defective hard drives? Hardly seems like something the FCC would care about. Just replace the hard drive, or contact DirecTV for a replacement (which will be an HR20 HD DVR).

 

Could he have misspoke, and be referring to the guide data problem of a couple months ago that was causing reboots?

The "someone modified the season pass" problem has come back, perhaps the guide data problem has come back as well, perhaps they are related?


phox