The next time you have a tech show up to install a CableCARD, ask them these two simple questions: 1. Did you guys test this particular card back at the office before you brought it out, to make sure it is in a known working condition? 2. Does this card have the latest firmware installed on it? I suspect they will look at you funny, and that one moment will say volumes about why so much time of our time is being wasted with bad cards and multiple tech visits. Lastly, ask yourself if your local cable company has taken the required steps to facilitate a successful CableCARD install, and to specifically avoid what are now, after years of industry use, common and well known potential card install issues.