TUBI App Icon Missing

Discussion in 'TiVo Bolt DVR/Streamer' started by John9871, Aug 15, 2019 at 9:15 PM.

  1. John9871

    John9871 New Member

    2
    0
    Thursday
    Tivo Bolt OTA
    Software Version: 21.9.1.v14-USC-11-849
    --------------

    I noticed this a couple days ago when I went to watch TUBI. The app icon is missing from the APP page. I was only able to select/deselect the box in "add & manage apps" section. I found one work around to accessing the TUBI app. That was to add a shortcut to home (settings>user preferences>home shortcuts).

    I did all the basic troubleshooting while on phone call with tivo support. I even did a factory reset (wiped all my recordings and settings, and still did not fix it) All other apps have icons to select and are accessible. The only problem is the missing TUBI app icon.

    Anyone have a fix or is having the experience as me?
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

    16,955
    2,869
    Dec 7, 2012
    Ashland, PA...
    I still have it on my TE4 Roamio. I do remember last week Tubi was a Goldstar app on my TE3 Roamio. Perhaps when it was removed from the TE3 box someone screwed up and killed it on some TE4 boxes.

    Tell TiVo. I would use Twitter or Chat here: Tivo Customer Support Community
     
  3. John9871

    John9871 New Member

    2
    0
    Thursday
    I called Tivo Customer Service back today. They acknowledged that there was a problem and several other people have contacted them about missing APP icons. They told me they are working on it and will contact me via email with a solution when it is worked out.
     
  4. paully65

    paully65 Member

    66
    8
    Feb 20, 2002
    DC
    I have the tubi icon on my vox.
     
  5. JoeKustra

    JoeKustra in the other Alabama TCF Club

    16,955
    2,869
    Dec 7, 2012
    Ashland, PA...
    I have it on my basic Roamio. It was added to my favorites today for some reason.
     
  6. George Junior

    George Junior New Member

    2
    0
    Jun 21, 2019
    Looks to be happening on my BOLT OTAs only. Can workaround by either using the Voice button OR setting Tubi as one of the Home Shortcuts.
     

Share This Page