TTG - Incorrect Video Lengths after transfer

Discussion in 'TiVo Home Media Features & TiVoToGo' started by sinnfein, Oct 27, 2007.

  1. Laserfan

    Laserfan Member

    440
    4
    Apr 25, 2000
    USA

    Advertisements

    Thanks for giving your settings HDTivo--I will try them! :)
     
  2. sinnfein

    sinnfein New Member

    15
    0
    Jun 15, 2002
    Here's an example of why I think this is not a codec problem but a geniune consistent error where the entire file isn't transfered completely or correctly in addition to the video length shown in media players.

    Whenever I try to run ad-detective in video redo, I get the following error part way thru the analysis phase:

    MovieWindow Problem: Video Thread: Video Dimensions Changed.

    I'm honestly on the verge of submitting for a refund for the desktop plus software - it's almost unusable for me.

    Anyone have additional suggestions?
     

    Attached Files:

  3. bkdtv

    bkdtv New Member

    7,902
    2
    Jan 9, 2003
    DC Metro Area
    This error is caused by commercial insertion equipment.

    Some cable providers like Comcast insert commercials that do not use the original resolution of the channel. For example, a cable provider might insert 528x480 or 544x480 commercials into a 704x480 program stream. This currently causes an error in VideoRedo.

    I believe the author of VideoRedo said they were working on a fix / workaround for this issue.

    Did you try what I suggested via private message? That would confirm whether it is a problem with the actual recording or a Windows codec issue.
     
  4. sinnfein

    sinnfein New Member

    15
    0
    Jun 15, 2002
    Outstanding!!! You've displayed a level of patience with me that is more than commendable - THANKS.

    With the suggestion you made I have determined that MOST of the files I download via TTG are downloading intact, but are not playing properly due to a codec issue. They will play properly in VLC.

    Unforuntaely, whatever my codec problem is, it's preventing me from getting solid runs in VideoReDo and from using anything other than TiVo desktop plus to convert to other formats (Wondershare, etc...). I've just tried to uninstall everything I could find (XVid, et al) and replaced them with the K-Light codec pack - no luck yet unfortunately. I'm off to do lots more searches on codec issues to see if I can come up with other folks who've struggled with this one.

    Again, dkdtv - your diligence is MUCH appreciated.
     
  5. Laserfan

    Laserfan Member

    440
    4
    Apr 25, 2000
    USA

    Advertisements

    Although I have never had this problem, what you should try is to apply the Quickstream Fix to this file first, and set-up a Filter to limit the QSF to the main program e.g. 1920x1080. Look at VRD's Help file (search on 'filter'):

    If your video file contains video with multiple dimensions, VideoReDo will not be able to edit it. This dialog, which is enabled via QuickStream Fix, will let you limit the QuickStream Fix operation to video frames of a particular dimension.

    Following the QSF operation, you should be able to edit and ad-detect to your heart's content!
     
  6. Razorbak

    Razorbak New Member

    45
    0
    Aug 21, 2005
    sinnfein and 747pilot, I am having the exact same problem as you guys have described with TD 2.5.1. The whole program was transferred successfully and can be watched straight through to the end, but WMP shows the wrong program length, and after the incorrect length, the slider gets all the way to the right and I lose the ability to FF and REW.

    FWIW, when I try to open/edit the file using InterVideo's WinDVD 3, the wrong program length appears in the edit windows there, too.

    Very frustrating. Glad I didn't spring $ for the TD+ version!

    In the meantime, I'm going to follow bkdtv's advice to sinnfein and try VLC Media Player to see if that sheds any light on the situation.
     
  7. sinnfein

    sinnfein New Member

    15
    0
    Jun 15, 2002
    Hey all - with lots and lots of support from this forum I've finally resolved my issues (at least with a bit of additional testing on files i've got on-hand).

    ** Sorry this ended up long - skip to the end if you just want to see how if fixed it **

    I spent a LOT of time this afternoon following info from other posts in an attempt to figure out what was wrong with my codec installation.

    Clearly, my system for whatever reason wasn't agreeing with the "Elecard ImageScaler" Codec that is installed by the TiVo Desktop Plus 2.5.1 software I purchased from TiVo. I have no idea why this is, but this codec as installed on my PC results in incorrect file lengths and an inability to use other video tools to manipulate the files. Reinstalling the TiVo software didn't help.

    I spent a ton of time following instructions for re-ordering my codec preferences including merit permissions, disabling that particular codec, etc with no real success. Merit changes would fix playback of .mpg files derived from the .tivo files in WMP but the .tivo files were still broken. disabling the codec entirely prevented playback of .tivo files in WMP.

    Finally I gave up trying to futz around with the codec merits and trying to get the cyberlink codec to take priority on .tivo files.

    I ended up trying to see if I could get a different version of the Elecard ImageScaler codec on the off chance that a new version worked better. Fortunately, I found a link via google search that gave me a different Elecard codec that did the trick. After installing it, everything plays back correctly with the proper file length and VideoReDo, Wondershare and I are now best buddies again!

    Here's the link (not an endorsement, just what worked for me!)

    http://www.free-codecs.com/Elecard_MPEG-2_Video_Decoder_Package_download.htm

    Again, thanks all for the pointers as I muddled thru this!
     
  8. texasnightowl

    texasnightowl New Member

    7
    0
    Oct 21, 2007
    Thanks for mentioning the filtering with QSF. I was able to use this (480x480) and QSF actually finished this time instead of giving an error! Previously, my 1 hr program would open in VRD but say it was only 38 minutes and it would quit playing around the 21 min. mark. After using the filter option with QSF, the output was the appropriate 59+ minutes!

    The only problem is that whatever option I used made the audio end up ahead of the video. I'm poking around at other VRD options but if there any suggestions on what to do next, please share! But at least the video plays and has the appropriate length!
     
  9. Laserfan

    Laserfan Member

    440
    4
    Apr 25, 2000
    USA
    Sorry man, I have never gotten an out-of-sync result w/VRD+ so have no idea what might be wrong--it's unlikely that an option setting would cause this I think. Did you get lots of errors out of the QSF process?

    If it's a very important recording take it to the VRD forum and they will help!

    Correction: There IS an "Adjust Audio" dialog in Tools but I believe it resets after every output, so unless you messed with it, it should not have created your out-of-sync condition. It might be used BTW to FIX your sync problem, assuming that problem is consistent from beginning to end. Though (of course) if the out-of-sync problem can be narrowed to a segment of the video, you could chop it up and re-join it after fixing the oos portion. (whew!)
     
  10. texasnightowl

    texasnightowl New Member

    7
    0
    Oct 21, 2007
    Yeah, might have to chop it up. The audio is OK at the beginning but becomes OOS later. When trying to run QSF before without the filter it would error out with an audio ring buffer overflow. It's not important and I already was able to use another tool which would play it all the way through to chop it up but just trying to figure out an easier way/what was going on with it. I'll experiment some more with VRD+. Thanks.
     
  11. insomniac99

    insomniac99 Member

    38
    0
    Jul 24, 2007
    NYC
    Has anyone else tried sinnfein's solution with success?
     
  12. insomniac99

    insomniac99 Member

    38
    0
    Jul 24, 2007
    NYC
    Being impatient as I am, I just went ahead and tried the Elecard codec as linked here by sinnfein. Happy to report that this fixed the incorrect show length issue for me as well.

    Now I just need to know if I installed any spyware/adware or other potentially dangerous software with it!
     
  13. sinnfein

    sinnfein New Member

    15
    0
    Jun 15, 2002
    Hey insomniac99 - i was a bit worried about that too, but was desperate enough (actually frustrated enough) that I just went ahead and did it. I'll just report that after a day of a ton of videoredos and red kawas of lots and lots of shows off my Tivo, i haven't seen any issues.

    I'll definitely post here if I see anything.
     
  14. insomniac99

    insomniac99 Member

    38
    0
    Jul 24, 2007
    NYC
    sinnfein, I was the same way. It's always a bad idea to install and ask questions later. But I was frustrated enough to just give it a shot. I'll also report any unusual behavior here as well.

    Thanks for the link, by the way.

    EDIT: For anyone that can benefit from this information, I had the cole2k codec beforehand that was seemingly causing the problem.
     
  15. jmpage2

    jmpage2 Active Member

    1,977
    4
    Jan 20, 2004
    I've used a variety of codecs on two different PCs both on a wired ethernet network and still have the problem.

    While it could be a codec problem, it would just demonstrate that the .TiVo mpg stream is overly sensitive to codecs being used and is incompatible with many of them.

    Another possibility is that filters installed with TiVo desktop software are incorrectly configuring filters for playback of .TiVo files in applications like WMP.
     
  16. bkdtv

    bkdtv New Member

    7,902
    2
    Jan 9, 2003
    DC Metro Area
    Thanks for your report.

    Do you know whether this is freeware or some sort of trial that will expire? I installed the codec and ran the bundled "Registrator" program and it lists "Evaluation" for the decoder.

    Update: According to this link, it is a 21-day trial. If you want to use it after that, you have to pay $25 to register.
     
  17. jmpage2

    jmpage2 Active Member

    1,977
    4
    Jan 20, 2004
    It would be helpful if we could get a list of codecs that are verified to work with .TiVo recordings as well as what media player, OS, etc, are configured for playback.
     
  18. JYoung

    JYoung Series 3

    31,420
    1,458
    Jan 16, 2002
    Los Angeles

    I got bit by this the other day.

    I was transferring the recordings I made from OTA HD of the local CW feed (Channel 5-1 for those in LA) with TTG and both transfers were physically truncated.

    Star Trek - Remastered was reported at just a little over 6 GB by TiVo Desktop and Smallville was at 7 GB.

    TTG stopped transferring Star Trek at 3 GB and the file plays for about 30 minutes.
    Smallville stopped at 1 MB and only plays a second or two.
    Same results if I try to transfer via web interface.

    I have transferred one other HD show recorded off of Time-Warner QAM without issue.

    Now my OTA situation is not the best right now so I wonder if it's a signal strength issue affecting the recordings which is causing some recording corruption that TTG can't handle.
    I'm currently getting a signal strength of 60-62 on the OTA CW HD feed while I get a signal strength of 100 on the TW QAM HD feeds.
     
  19. jmpage2

    jmpage2 Active Member

    1,977
    4
    Jan 20, 2004
    This is a different problem. In my case (and others cases apparently) the file transfers in its entirety but fails to show the correct length during playback and cannot be played back in some applications such as VideoReDo.
     
  20. rictus

    rictus New Member

    17
    0
    Dec 28, 2006
    The Elecard codec fixed my problem with incorrect lengths in Windows Media Player. (Other codecs I tried, like Cyberlink, didn't.)

    I'm still having the other problem, though--a 7GB file of which only 200MB transfers through TiVo Desktop or via the web interface. This is still happening on 9.2J.
     

Share This Page

spam firewall

Advertisements