Trouble setting up MoCA network

Discussion in 'TiVo Help Center' started by Gwinter, Oct 29, 2015.

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  1. Gwinter

    Gwinter New Member

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    Oct 29, 2015
    Fuquay...

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    Our equipment:
    Arris Modem - supplied by TWC , no MoCA
    TWC set top box with cable card
    Netgear N600 wireless router
    Legrand MoCA adapter
    TiVo XL4, mini, Roamio
    Antronix 5-1003mhz splitters
    POE filter

    We have been trying to get MoCA up and running for a week.
    In Family Room
    POE is installed before the splitter in the cable box
    Coax is connected to MoCA adapter (cable in)
    Adapter connected to modem by coax (tv out)
    Adapter connected to router by Ethernet
    TiVo XL4 connected to router by Ethernet and by coax to incoming cable via splitter (set up by TWC)
    In Master Bedroom
    TiVo mini
    This set up actually worked for about 5 minutes. Then we decided to move the mini to another room and it all fell apart, even when we put it back.

    The mini can't find the TiVo XL4
    When the Ethernet cable is connected from the router to the MoCA adapter we lose Internet. We have tried splitting the incoming cable between the MoCA adapter and the modem, but that doesn't work either.

    We are very frustrated and are starting to consider the suggestion on a previous thread to have TWC come in and install their whole house DVR and then trade it for the TiVos. :) I really feel that TiVo sucks you in by making it seem simple to set up MoCA. It's not.
     
  2. snerd

    snerd Well-Known Member

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    554
    Jun 6, 2008
    The setup you describe sounds almost perfect. You are probably creating a network loop because the MoCA adapter and the XL4 are both acting as MoCA bridges. Remove the ethernet cable from the XL4 and set it as "MoCA only" rather than "Create MoCA Network" (paraphrased).

    If the Roamio is a Plus or Pro then it can also be used as a MoCA bridge, but you need to avoid bridging twice to the same router/switch. If the Roamio is a Plus/Pro then you probably don't really need the MoCA adapter.
     
  3. Gwinter

    Gwinter New Member

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    Oct 29, 2015
    Fuquay...
    Thanks for your reply. We tried it, but when tried to set up MoCA on the XL4 we get error NO2 "unable to connect to the DCHP server to obtain a network address"


    Sent from my iPad using Tapatalk
     
  4. UCLABB

    UCLABB Well-Known Member

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    May 29, 2012
    Riverside, CA
    Have you rebooted the router after it's all connected?
     
  5. Gwinter

    Gwinter New Member

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    Oct 29, 2015
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    Yes. I also just rebooted and tried again. Got the same error.
     
  6. Gwinter

    Gwinter New Member

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    Oct 29, 2015
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    Success! Rebooted the TiVo and it connected.


    Sent from my iPad using Tapatalk
     

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