Transferring Lifetime Service

Discussion in 'TiVo Help Center' started by Finalrinse, Dec 31, 2020.

  1. Finalrinse

    Finalrinse Member

    193
    14
    Jan 12, 2005
    S.E. Michigan

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    Question about transferring Lifetime Service please. I just sold my TiVo HD. Is it necessary to call? Or will it just work for the new owner?
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,651
    1,148
    Apr 6, 2000
    SF Bay Area
    You need to call and tell them you sold it and they will give you a case number to share with the buyer.
     
  3. Finalrinse

    Finalrinse Member

    193
    14
    Jan 12, 2005
    S.E. Michigan
    Thank you!
     
  4. V7Goose

    V7Goose OTA ONLY and Loving It!

    1,716
    579
    May 28, 2005
    New Mexico...
    Just to be clear, your existing box with Lifetime WILL continue to work for the buyer without you doing anything - but that would be a bad idea. You want to call TiVo to get the box off of your account. As noted above, the process is very simple.
     
    aaronwt likes this.
  5. bob61

    bob61 Member

    211
    14
    Apr 22, 2002

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    I have called in the past, but last TiVo I sold this past year my buyer was able to transfer to their account without me calling.

    Sent from my SM-G781U using Tapatalk
     
  6. shwru980r

    shwru980r Well-Known Member

    3,194
    337
    Jun 22, 2008
    They used to do that several years ago. Then they started cracking down. It doesn't seem likely that someone would steal a Tivo and then identify themselves as the thief by adding a stolen Tivo to their account. On the other hand, would law enforcement even peruse investigating this matter? They would probably tell the the owner that it was a civil matter and it probably would not be worth perusing in court. Maybe if it was a cable edge with lifetime service.
     
  7. Finalrinse

    Finalrinse Member

    193
    14
    Jan 12, 2005
    S.E. Michigan
    Thanks everyone! I'll call TiVo and let them know I sold it.
     
  8. bob61

    bob61 Member

    211
    14
    Apr 22, 2002
    Tivo did this for TiVo Bolt I sold June of 2020, so back to old ways I guess.

    Sent from my SM-G781U using Tapatalk
     
  9. mattyro7878

    mattyro7878 Well-Known Member

    2,013
    499
    Nov 27, 2014
    Southern CT
    I just bought a mini and previous ownership never came up when I asked TiVo to add the box.
     
    shwru980r likes this.

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