Transfer your Lifetime service for only $99

Discussion in 'TiVo Bolt DVR/Streamer' started by winter, Mar 30, 2017.

  1. brettatk

    brettatk Thread Killer

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    I ordered a 500GB Bolt on April 5th and I haven't heard anything from TiVo regarding it's ship date. Still shows as Order Placed on the website. I guess I didn't make it in the first group and it will be the 21st or so before I see it.
     
  2. Kimo

    Kimo Member

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    Aug 3, 2002
    Got it. Thanks guys.
     
  3. Mikeguy

    Mikeguy Well-Known Member

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    Now, that's distressing to consider. I prefer ignorantly to think that it's market-driven pricing.
     
  4. krkaufman

    krkaufman TDL shepherd

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    Yeah, I prefer your perspective, as well.
     
  5. azisme

    azisme New Member

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    Sep 11, 2009

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    Here is a transcript from when I inquired on chat last week. Not a big help for you but there is info for those who ordered the 1TB.


    Vicki (4/7/2017, 1:11:28 PM): Thank you for contacting TiVo Sales Chat, my name is Vicki and I am happy to assist you. Are you a current TiVo customer (or subscriber)?


    Me (4/7/2017, 1:12:17 PM): When will the 1TB Bolt models be back in stock?


    Vicki (4/7/2017, 1:12:58 PM): I apologize, We do not know when it will be back in stock.


    Me (4/7/2017, 1:14:22 PM): I have one backordered, I don't see how that can be an acceptable answer. When I ordered it, the order page said I would receive it 4/5/17.


    Vicki (4/7/2017, 1:14:32 PM): I do apologize about this but due to the massive influx of customers taking advantage of this promotion we are experiencing a delay in shipping. We appreciate your patience and apologize for the inconvenience and frustrations this is causing. All TiVo Bolt 500GB will be shipped out on the 21st of April. All TiVo Bolt 1TB ordered before April 1st will be shipped April 5th and all Bolt 1TB ordered after April 1st will be shipped April 10th.


    Me (4/7/2017, 1:15:48 PM): OK, so you are saying my order should be shipped April 10. My order date was April 2.


    Vicki (4/7/2017, 1:16:09 PM): It should be. You will receive a tracking number when it is shipped.


    Vicki (4/7/2017, 1:16:22 PM): You are more than welcome. Thank you for using TiVo Chat, and have a great day!


    Me (4/7/2017, 1:16:48 PM): Thank you. An estimated ship of April 10 sounds a lot better than "we don't know".
     
    Mikeguy likes this.
  6. Mikeguy

    Mikeguy Well-Known Member

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    Who knows if any of this at least partially-differing shipment estimate info. is correct. ;) E.g. the April 21 500GB Bolt shipping date when TiVo sent out emails to some early-on purchasers of that model, with an April 10 estimate.
     
  7. mlsnyc

    mlsnyc Well-Known Member TCF Club

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    A colleague ordered the 500gb on Apr 4 and got an email today that it shipped. So they're churning through the orders. I ordered mine on the 5th and don't expect to see anything about it shipping until tomorrow at the earliest. It wouldn't surprise me if it happens much later than that.
     
    Mikeguy likes this.
  8. aaronwt

    aaronwt UHD Addict

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    Northern...
    The external drives typically have a warranty as long or longer. And the drives in side are identical to what you buy elsewhere.

    I remember getting several of the first 1TB, 3.5" consumer drives back in 2007(5 platter Hitachi drives). I bought the ones with external enclosures for around $270 since they were cheaper than the stand alone 1TB drives at over $300. I put them in my S3 boxes and they have lasted ten years in Series 3 boxes and still work(well at least the two S3 boxes i still own). Which was surprising since they run extremely hot.

    I did the same for the 4TB drives with my two Bolts. And bought the external enclosures with the 4TB drives inside. And so far I've had zero issues with the 4TB 2.5 inch drives since I started using them in October 2015.(of course since they use SMR it remains to be seen how long they last)

    Of course as soon as you crack open the hard drive case, you lose your warranty. Assuming they can tell you opened it. With the 4TB drives I destroyed the cases getting the drives out.
     
  9. dtremit

    dtremit Member

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    Mar 17, 2002
    Cambridge, MA
    I placed an order for a 500gb on Friday night (4/7) and was quoted a ship date of 4/21 -- but got an email this morning with tracking info. Just a label, so far.
     
    Mikeguy likes this.
  10. catperson

    catperson Member

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    Interesting. I ordered a 500gb on the 4th, got the email saying it would ship 4/21, but nothing since. Go figure.

    kathy
     
  11. cwerdna

    cwerdna Proud Tivolutionary

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    I ordered the pricey Bolt+ on 4/9 at ~5:55 pm Pacific time. I got an email on 4/10 11:38 am Pacific stating it had shipped.

    I wanted the 1 TB but it went OOS before I made up my mind and calling TiVo didn't help w/an ETA. Yeah, the Bolt+ is expensive but reliability is important to me. I'd hate to lose all my shows.

    I didn't want to chance it w/the only known Toshiba 2.5" drive that is known to work ok, so far. And, I was concerned about drives in external enclosures. Maybe they'll have problems months from now? Since the unit will have lifetime... err all-in, I'd rather not void the warranty right off the bat.

    So, Bolt+ it is along w/a 3-year extended warranty (I almost never buy these).

    My TiVo HD from 2009 only lost all its shows once due a problem w/the internal 500 gig drive in 2010. I'd been running w/internal the cable rerouted so that it only runs off my WD DVR Expander 1 TB and the internal drive disconnected. Been running like this for since March or April 2010 w/no serious probs and no more shows lost.

    If the Bolt+ can hold up like this for this many years, I'll be satisfied.
     
  12. aaronwt

    aaronwt UHD Addict

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    Northern...
    I transferred one of my 4TB drives from my yearly Bolts to one of my Lifetime Transfer Bolts last night. I had no issues but the fan noise is a little louder now. So I ordered a couple of replacement fans last night.

    I also noticed the screw heads were different than the Bolts from 2015. The bit that works great with all those screw heads, didn't grab the screw head as well with my new Bolts. I think I might just swap out the screws, with my spare part Bolts, the next time I open them up.

    Hopefully I do the second Bolt later this week. FiOS took awhile to get my cable card paired, but at least they didn't screw things up and make it useless like the last time I had to get a card repaired. So hopefully the next one goes as well. SInce the next Bolt is my primary one that records most of my scripted shows.
     
  13. George Cifranci

    George Cifranci TiVo Bolt 500GB - TE4 UI

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    Columbus,...
    FYI... My 500GB TiVo Bolt that I ordered on April 1st at 2:20PM ET was shipped on April 7th and is currently on a FedEX truck "out for delivery" here in town on April 11th.

    UPDATE: It was just delivered! Going through guided setup now.
     
    Last edited: Apr 11, 2017
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  14. 10_pearljam

    10_pearljam Member

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    Ordered a 1TB on 04/01 was told it would arrive 04/06 because it was still in stock!! Still waiting so I called. Hasn't shipped and won't ship until 04/21. So probably won't get it until 04/28...least they could do is Fed Ex them out 2-day or something...jeez.
     
  15. bobrt6676

    bobrt6676 Member

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    Huber...
    OMG, Clueless CSR. First I tried Chat to designate which of my HD's gets deactivated. Nope, must call. I have a new title, I am now "Sir" Bob. I have been on the phone 20 minutes, explained 3 times what I wanted and of course now I have been put on hold. WTF, they just hung up on me!!!! Hope others have better luck:( Now he called back to tell me I will get an E-mail with a number to call to designate which HD to deactivate!!:rolleyes::screamcat:
     
  16. Mikeguy

    Mikeguy Well-Known Member

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    I can understand setting up a designated contact point. But this should have been in place in advance and info. given out with the order-taking process (or, heavens, just done at that point)--keeping things streamlined, to prevent things like this and waste all around.
     
  17. krkaufman

    krkaufman TDL shepherd

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    You're assuming the number that Sir Bob will receive will be different from TiVo's existing support phone number?
     
  18. Mikeguy

    Mikeguy Well-Known Member

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    LOL--good and funny (and real) point! :)
     
  19. JoeTaxpayer

    JoeTaxpayer Member

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    Just got off chat

    "I do apologize about this but due to the massive influx of customers taking advantage of this promotion we are experiencing a delay in shipping. We appreciate your patience and apologize for the inconvenience and frustrations this is causing. All TiVo Bolt 500GB will be shipped out on the 21st of April."

    Funny. Agent said 4/24 when I ordered, and then an email update said "We are doing everything we can to get you your TiVo BOLT as soon as possible and now expect to ship your new system on April 10, 2017 or sooner."

    So back out to 21st. I'll shop for a HD to put in it.
     
  20. mrcowboy99

    mrcowboy99 New Member

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    Feb 26, 2012
    I got my Bolt 500gb today! Shipped on the 10th received today. I also got the same email everyone else did. Credit card charged last night.

    BTW if anyone is upgrading their Bolt 1TB to something more, let me know and I will be happy to work a deal on that 1TB drive as that is all I need.
     

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