Advertisements I am getting rid of comcast and my tivos. When I sell my Roamio Pro and mini both with lifetime is it as simple as what I quoted below? --- Transfer to New Owner Step Call TiVo customer support at 1-877-367-8486. Choose the Billing and Account Service option from the automated menu. From here select the "Other Questions" option. Step Tell a customer representative you would like to authorize a service transfer of your TiVo Product Lifetime Service Account to a new owner. Step Give the TiVo unit and all necessary documents and accessories to the new owner after the Product Lifetime Service transfer is authorized by TiVo customer support. Tell the new owner to set up a new account with his or her own name and contact information.