Transfer of Lifetime from Series 2 or Series 3 TiVo for $99, with purchase of new Bolt

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Mikeguy, Mar 30, 2017.

  1. May 4, 2017 #1101 of 1601
    timckelley

    timckelley run of the mill TCFer

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    Brushy...

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    Yes, my new Bolt is worlds better than the S2 it replaced.
     
  2. May 4, 2017 #1102 of 1601
    pdhenry

    pdhenry Oh, my aching back

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    IIRC they can't keep an order open past 30 days without having you reaffirm that you still want the item despite the wait. But I guess people are going past that point as we speak.
     
  3. May 4, 2017 #1103 of 1601
    Trey Dio

    Trey Dio New Member

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    How were able to get to US Support?
     
  4. May 4, 2017 #1104 of 1601
    Trey Dio

    Trey Dio New Member

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    I meant How were you able to get to US Support?
     
  5. May 4, 2017 #1105 of 1601
    DVR_Dave

    DVR_Dave Well-Known Member

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    From what I've seen posted, most orders placed on or before 4/10 AM have been shipped (at least for Bolt 500GB).
     
  6. May 4, 2017 #1106 of 1601
    sfhub

    sfhub Well-Known Member

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    Luck. When I tried to get US supervisor through philipines they were extremly hesitant. I assume they lose some points when they can't handle calls themselves. They submitted a case and asked mainland supervisor to contact me, which they never did. Then I called another time to check why nobody called me, and it got routed to US.
     
  7. May 5, 2017 #1107 of 1601
    HerronScott

    HerronScott Well-Known Member

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    Seemed like orders made up to early on the 10th have been shipped so we're not up to 30 days quite yet (my order was placed late on the 10th so still waiting).

    Scott
     
  8. May 5, 2017 #1108 of 1601
    TheCryptkeeper

    TheCryptkeeper Active Member

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    I odered on the evening of the 12th and I'm still waiting as well. At least they haven't cancelled yet.

    Sent from my SM-G930T using Tapatalk
     
    Last edited: May 5, 2017
  9. May 5, 2017 #1109 of 1601
    waynomo

    waynomo My One Time

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    I wonder how back ordered they are for the 500 GB Bolt? If I was a new customer and ordered one right now, what would they tell me my wait would be?
     
  10. May 5, 2017 #1110 of 1601
    tvmaster2

    tvmaster2 Well-Known Member

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    Have you called them yet? I called two days in a row, and on the third day, the order went from order to processing to shipped
     
  11. May 5, 2017 #1111 of 1601
    TheCryptkeeper

    TheCryptkeeper Active Member

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    I've called on five separate occasions thus far, each time told something like, "by the end of the month, anytime now", etc. I've given up. At this point I'm resigned to just waiting it out and seeing what happens. I check their website daily, and the order still shows placed with the option to cancel.

    Sent from my SM-G930T using Tapatalk
     
  12. May 5, 2017 #1112 of 1601
    waynomo

    waynomo My One Time

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    I received mine that was ordered on the 10th yesterday. I was curious about current orders.
     
  13. May 5, 2017 #1113 of 1601
    cherry ghost

    cherry ghost Well-Known Member

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    Curious that they stopped the deal on the 1TB once they sold out but continued it for a while on the 500GB when those were sold out.
     
  14. May 5, 2017 #1114 of 1601
    overFEDEXed

    overFEDEXed Member

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    Centerville,...
    Can I ask how do you think Discover differentiates between the $199 tivo and the $99 service? On my Tivo online order history"receipt" it says Bundle only and has the total $312 price. It does have a breakdown of the items on the billing history, but that one has a date on it that is AFTER my $111 price match date.
     
  15. May 5, 2017 #1115 of 1601
    waynomo

    waynomo My One Time

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    The email confirmation listed service separately.
     
  16. May 5, 2017 #1116 of 1601
    DevdogAZ

    DevdogAZ Give 'em Hell, Devils

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    I placed my order on 4/16 and it's still sitting there with the option to cancel, so it hasn't started processing yet. Hopefully soon. I haven't called at all since I knew it was already backordered when I placed the order.
     
  17. May 5, 2017 #1117 of 1601
    overFEDEXed

    overFEDEXed Member

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    Centerville,...
    Thank you.
     
  18. May 5, 2017 #1118 of 1601
    pdhenry

    pdhenry Oh, my aching back

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    My TiVo arrived a week ago and tonight I received this email:

    So the time before deactivation of the old TiVo is about 2.5 weeks after receipt.
     
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  19. May 5, 2017 #1119 of 1601
    DevdogAZ

    DevdogAZ Give 'em Hell, Devils

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    Not necessarily. I just got an email with the May 15 date as well and my order still hasn't started processing. Based on a couple of posts in the "Once in a Lifetime" thread, I think everyone gets the May 15 date regardless of when they received/will receive their order.
     
  20. May 5, 2017 #1120 of 1601
    lynncosbm

    lynncosbm Member

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    I just got that same email. The weird thing is they had four old TiVos listed and asked me to choose which two I wanted to deactivate. Two of them stopped working a while ago and hadn't connected in probably a few years. So, if I had known, I could have got two more!
     

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