Toshiba sd-400

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I sent mine in the 1st week of May for a SX-60 replacement but have yet to receive it. I called the other day and was told they are on backorder. I have no idea when I will get it....

 

I don't think there backordered, because i sent in mine 2 weeks ago, and they got it on the friday may 19th. I called last friday and they said my rs-tx60 has been shipped on wednesday. And it did ship out already (because i'm tracking it on fedex) but my problem now is they shipped it to the wrong address on the other side of the country. I called toshiba last week and told them this, finally got someone to called fedex and give the correct address. But all they did was note it in the file, I had to call fedex yesterday and get them to get my box and ship it to the correst address. So now my tx60 should be getting to me next week, at least i hope.

 

Sorry for the late reply, I haven't been following the forums. But as I said before, if your hard drive crashed a new drive won't help since the TiVo software needed for the new drive also died with the old drive. I think if you search the upgrade forums someone may have an image for the SD-H400 that you could use to image to a new hard drive.

 

I have a good Toshiba SD-400 image I would be happy to share with anybody who would like to PM me. The only problem is my lame computers will not send such a large image via email, and the image is too big to fit on a CD. My only option is to burn it onto a DVD so whoever needs it will have to have a DVD player in their computer.

 

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That explains why I haven't had luck getting the new drive to work. I do have another Tivo but its just the regular series 2. would I be able to use the software off that to get the sd-400 running? If not I will need to find a copy of the software from someone who has a copy.

I did go to PTV upgrade and download there ISO and I didn't notice it mentioning anything about having old software loaded on the drive. I will have to look again.

 

well, i got in under the "no more returns" date, and they said they would send me the 120 gig player with dvd burner, well it happens they just sent me a refurbished SDH400. A little disappointed, but hey it's better than nothing. One question though, my old wireless device (DLink) worked with the old SDH400, but with this new one, it no longer works, i can't figure it out. they both start with 264 tivo service #s. anyone have any ideas what could be wrong?

 

My Toshiba just bit the dust on Monday....stuck at the "Almost there" (ha!) screen, so I guess the new software destroyed my hard drive as well. And during the World Cup, too...the main reason I got a Tivo!!

Is there any way to put a new, upgraded drive in it, or would I be throwing good $$ after bad?

 

I had a SD-H400 die just two weeks ago, put in a larger 120 G drive and it's working fine now with 138 hour capacity!

 

I have an SD-400 and it hasn't died (yet).

Is there anyway to get an aftermarket warranty on this product through Toshiba or through Best Buy? I might have the receipt still.

I'm just trying to think of any solutions before mine goes the way of the dodo like everyone else's.

Any advice would be appreciated.

 

Great to hear! Did your new hard drive get the new software and still work? That's my worry...that I upgrade, tivo updates, and I'm back to having a large paperweight.

 

My advice would be to make a backup copy of the image on your drive WHILE it is still working. There doesn't seem to be an "instant cake " available on this model and finding someone else's image is difficult.

 

Where/how would I do something like that? Sorry to be a newb, but Hinsdale did my other drive.

 

Nothing to add to the thread, just add my machine to the list, died yesterday.
"almost there..."

 

My SD-H400 died in September of 05! I got stuck on the Almost There screen as well and had the clicking hard drive. My warranty had expired in August of 05 so I was SOL. I bought a larger hard drive from Weaknees and I have not had a problem since (knock on Wood). I also have the RS-TX20 (The Best Buy purchase of $100 from last July) and it started acting up on me on Monday. I got a new Harmony 880 remote and now I have no Audio from my Tivo.

Ugh...

Based on all of the posts, I am starting to hate Toshiba and their lack of support for their products.

 

They've been replacing failed boxes that are out of warranty. How is that a lack of support? Hard drives fail. It is a fact of life that a tivo that is several years old using the original harddrive may start to see harddrive failures.

If you think there is a correlation between getting your new Harmony remote and the lack of audio from your Toshiba tivo, I'm not sure why you'd blame Toshiba for that. Perhaps the Harmony isn't configured properly for your audio setup?

 

All I was saying is that after reading this entire thread, that I am not happy with Toshiba and their products.

I am not blaming Toshiba for my latest glitch, I was just stating what happened. I don't know why I lost Audio and now I have lost the display on my TX-20. It is still under warranty, maybe they will replace it. I will contact them and see what they say.

I have just had alot of problems with Toshiba. And after reading the posts above, it sounds like Toshiba is not supporting these models anymore. Maybe I read it wrong.

 

I think the anger toward Toshiba is misplaced. If it's true that new Tivo software is killing our machines, then it's Tivo's fault. They should at least give us the option to not install it and continue with the old software. It's one thing if the machines are breaking on their own...fine, as I'm out of warranty. But if Tivo is breaking them, that's another issue.

 

Good point. I will reserve judgement until I verify what is causing the problem.

 

One has to realize that MOST (I'm sure someone can throw in a meaningless numeric statistic) hard drive failures occur during shutdown/startup, when the heads & disk/s are moving the greatest relative distances and undergoing the highest speed variations.

Most disk failures noticed during upgrades are NO different from the failures those same users would *likely* observe if they shut down their TiVos and restarted them themselves twice on the same day that TiVo sent out a software upgrade.

There's a reason my longest lasting computer hard drives are the ones installed in systems that I *never* reboot, if I can avoid it!

 

In the case of the Toshiba I repaired, The Maxtor drive had failed Maxtor's own diagnostic test. Not likely TiVo software damaged the drive, just plain crummy drives by Maxtor that are all failing at the same time. Not really Toshiba's fault.