Advertisements Important Information about your Bright House Networks Service On Thursday August 4, 2011 early morning, a software upgrade will be applied to your Tuning Adapter to improve your viewing experience. This upgrade may result in a message on your TiVo box that says: "Tuning Adapter Connected after the software upgrade. If you see this message, please follow the onscreen instruction to press Continue to resume viewing TV on your TIVO DVR and Tuning Adapter. In rare cases you may be required to reboot your TiVo DVR. Simply unplug your TiVo DVR from power followed by plugging it back in to reboot. Alternatively from the TiVo menu go to Messages and Settings and select Restart or Reset System choosing the Restart the TiVo HD DVR option. Thank you for being a Bright House Networks customer! Sincerely, @BrightHouseCare Online Advocate Team.