Advertisements I'm having issues with TivoToGo installations. This is on a Windows 2003 server that had been running TivoToGo 2.4 previously (and that had been upgraded from previous versions, for several versions back). This is the first time I've had a problem upgrading at all. I downloaded tivodesktop2.5.exe and launched it. It noted I had 2.4 open, so I closed it and carried on. It failed at the point, right up front, when the main installer GUI launches and it checks for drive space (there is plenty). I get an additional popup window stating: Title: Installer Information Body: InstallHelper message processing failed for message "getfp:0x001c" Error description: then nothing but an "OK" button If I click that, the Tivo installer GUI closes, and I get: Title: TiVo Desktop 2.5 installer error Body: The installation ended prematurely because an error occurred "OK" Does anyone have any ideas? 2.4 worked fine, but I can't find a download for that anywhere. I've downloaded 2.5 a few times now, so it's not a corrupt file. Help!