Tivo's don't see each other

Discussion in 'TiVo Help Center' started by johnhoskins, Sep 15, 2007.

  1. johnhoskins

    johnhoskins New Member

    9
    0
    Nov 16, 2006
    Has anyone had this problem? Tivo 1 and Tivo 2 are on the same network. I can see them both on my pc but they do not see each other. They are connected to the home network by a Netgear Powerline (ethernet). Thank you for any help.
     
  2. windracer

    windracer joined the 10k club

    12,258
    214
    Jan 3, 2003
    St. Pete, FL
    Have you tried rebooting them both?

    Also, check the Advanced Troubleshooting screen (it's under Troubleshooting, Transfers, then press Enter). You should be able to see both TiVos there.
     
  3. johnhoskins

    johnhoskins New Member

    9
    0
    Nov 16, 2006
    Thanks, for your help. Yes, I've rebooted both tivo's. Navigating from Messages and Settings, Troubleshooting, Transfers, Enter, I only get instructions which have all been confirmed.
     
  4. windracer

    windracer joined the 10k club

    12,258
    214
    Jan 3, 2003
    St. Pete, FL
    On that "instructions" screen you should be able to press Enter again to get to the Advanced Troubleshooting screen. It'll show you all the TiVos on the network, their TSNs, and whether transfers are enabled.
     
  5. johnhoskins

    johnhoskins New Member

    9
    0
    Nov 16, 2006
    Found the Advanced troubleshooting screen. I can see that the software versions are different for each Tivo and also the Model.
    Here's the info

    On Tivo1
    Tivo1* 1. Service #"........"
    2. Local Host
    DVR name: tivo1
    Model: series 2
    software version: 8.3-01-2-130

    Tivo 2 1. service#"......"
    2. no host information available
    DVR name: tivo2

    On Tivo 2
    Tivo 1 1. service#"......"
    2. no host information available
    DVR name: tivo1
    Tivo2* 1. Service #"........"
    2. Local Host
    DVR name: tivo2
    Model: Gen04
    software version: 8.3-01-2-540

    Thanks for any help.
     
  6. windracer

    windracer joined the 10k club

    12,258
    214
    Jan 3, 2003
    St. Pete, FL
    So what kind of network adapters are you using on each one?
     
  7. johnhoskins

    johnhoskins New Member

    9
    0
    Nov 16, 2006
    Tivo 1
    Linksys EtherFast 10/100 Compact USB Network Adaptor Modle no.: USB100m

    Tivo2
    Netgear USB 2.0 Fast Ethernet Adaptor 10/100 Mbps Model FA120
     
  8. windracer

    windracer joined the 10k club

    12,258
    214
    Jan 3, 2003
    St. Pete, FL
    Ok, so they're wired ... are they both on the same subnet? What is the IP address of each box (and your PC)?
     
  9. johnhoskins

    johnhoskins New Member

    9
    0
    Nov 16, 2006
    Yes, same subnet. 255.255.255.0

    DNS 4.2.2.3

    Tivo 1
    192.168.1.4

    Tivo2
    192.168.1.5

    Gateway/Router
    192.168.1.1

    Wireless Access Point
    192.168.1.2

    Slingbox
    192.168.1.6

    Printer
    192.168.1.200
     
  10. windracer

    windracer joined the 10k club

    12,258
    214
    Jan 3, 2003
    St. Pete, FL
    Weird ... everything you're describing seems like it should be fine. You've tried rebooting both boxes, I assume?

    Maybe it's something with the powerline ethernet?
     
  11. worachj

    worachj Well-Known Member

    1,471
    115
    Oct 13, 2006
    Eagan, MN
    Are both TiVo’s on the same billing account? The TiVo’s must have the same Media Access Key (MAK) to see each other. To have the same MAK they need to be on the same TiVo account.

    Do you have both TiVo’s enabled for transfers on TiVo.com under DVR preferences?
     
  12. johnhoskins

    johnhoskins New Member

    9
    0
    Nov 16, 2006
    Yes, I've rebooted both boxes a few times.

    BTW I had to add a hub so that I could include the slingbox on Tivo 2. So I've got the Tivo box and the slingbox going into that and from there to the Powerline plug.
     
  13. johnhoskins

    johnhoskins New Member

    9
    0
    Nov 16, 2006
    Yes to all these questions. It's a real mystery this one!
     
  14. worachj

    worachj Well-Known Member

    1,471
    115
    Oct 13, 2006
    Eagan, MN
    I suspect the hub is your problem. Maybe you have a bad hub. Try a different port on the hub. Try a different cable. Make sure you're using a straight cable and not a crossover cable. Try by-passing the hub, plug the Tivo directly into the powerline and see if that works.
     
  15. dcahoe

    dcahoe TiVoPlayList Author

    375
    0
    Jan 28, 2006
    Louisville, KY
    Did they see each other at some point and now don't or have they never seen each other? If your router supports DNS pass-thru, I would set the DNS on your TiVos to your routers IP (192.168.1.1).

    Reboot everything, TiVos and network router/adapters.

    See this post:
    http://www.tivocommunity.com/tivo-vb/showthread.php?t=289186
     

Share This Page