TivoHD software update

Discussion in 'TiVo Series3 HDTV DVRs' started by mph005, Aug 2, 2007.

  1. bkdtv

    bkdtv New Member

    7,902
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    Jan 9, 2003
    DC Metro Area

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    As noted in another thread, this software update isn't necessarily that new. Tivo began manufacturing these units in early July and they had to equip whatever software they felt was stable at the time. They've since had another month to work out issues with the original software.
     
  2. randymac88

    randymac88 Member

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    Feb 29, 2004
    My assumption is "no", but anyone know whether this update could potentially address the firmware updating issue with SA cards on TWC? I would doubt it as it seems like a TWC issue, but am holding out hope.
     
  3. knownzero

    knownzero Seeker

    4,963
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    Feb 26, 2001
    Columbus OH
    Update: Watching HDNet right now and I'm still getting heavy random pixellation. Bummer. :( Also saw it on HBO HD and the other HD channels. Haven't tried the lower tier channels yet.
     
  4. msgreenf

    msgreenf New Member

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    Sep 5, 2005
    Louisville, KY
    Are you seeing the pixilation on both cable cards?
     
  5. jsmiley125

    jsmiley125 New Member

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    Jul 27, 2007
    Columbus, OH

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    Same problem here. :(
     
  6. jsmiley125

    jsmiley125 New Member

    16
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    Jul 27, 2007
    Columbus, OH
    Apparently TWC in Columbus, OH ran a program of some sort last night and screwed up their digital channels. So now, after getting the TiVo update only one of my cards is working... the other card just sits there saying No Channels Found, and the CP Auth screen shows "Waiting for Time". I sincerely hope that's due to the digital channels issue and not the TiVo update.
     
  7. msgreenf

    msgreenf New Member

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    Sep 5, 2005
    Louisville, KY
    I thought Insight communications is the cable comapny in columbus?
     
  8. knownzero

    knownzero Seeker

    4,963
    2
    Feb 26, 2001
    Columbus OH
    There's TWC, Insight ans WOW in Columbus. (I have Insight)

    All of my channels are working, but the digital channels are the ones having issues (haven't tried analog yet, I only had a short while at lunch to check it out). I've had some cabling issues in the past, I may dump the Insight dvr and splitter and hook directly from the wall tonight and see if I contine to have problems. The insight dvr has been flawless the last week in terms of picture quality so I don't think its the cable signal (unless its the coax of course).
     
  9. Ishma

    Ishma New Member

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    Sep 8, 2006
    Yes, but the point is that it looks like it might be fixed. I don't really care when they started. Nice job TiVo!
     
  10. tgmii

    tgmii Member

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    Feb 21, 2002
    New Jersey
    Mine is showing that level too, however I am still seeing pixelation. I've swapped out the tivo (per tivo), and both the cards, so aside from them re-wiring the outside of my house (hundreds of unnessary feet of cable) to improve signal.

    It encouraging to see Tivo on top of it, because if the pixelation stays as is, I'll have no choice but to return it before the retailers return policy expires... its unwatchable (every minute).

    In case Tivo is harvesting trouble reports from here: The cards are SA Powerkey model PKM600 with a date of 4/23/2007.
     
  11. megazone

    megazone Hardcore TiVo Geek

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    .worcester.m...
    I contacted TiVo and they had this to say:
    So it sounds like there are probably multiple root causes for pixelation/macroblocking and tge 8.1.7b1 update has fixed some, but not all, of them. And TiVo continues to work on the issue(s).
     
  12. nick58b

    nick58b New Member

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    Jul 28, 2007
    Santa...
    It appears to have fixed the slot 2 SA cablecard problem for me. I only had a couple minutes to check it out this morning, but every channel I checked worked, vs none of them working yesterday.
     
  13. richsadams

    richsadams Well-Known Member

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    Jan 4, 2003
    Thanks for the update. :up:
     
  14. TokyoShoe

    TokyoShoe Frustrated TiVoHD'er

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    Jul 27, 2007
    Houston, Texas
    I have a silly question (as a new TiVo owner):

    Is there a menu option for forcing my TiVo to go check for software updates?
     
  15. jmpage2

    jmpage2 Active Member

    1,977
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    Jan 20, 2004
    Going into the telephone/network settings menu and choosing "force connection" will often get the update to start.

    If you see "pending" on this screen you already have the update, you just need to go in and tell the Tivo to restart.
     
  16. richsadams

    richsadams Well-Known Member

    9,078
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    Jan 4, 2003
    There are no "silly questions". Well...maybe a few. ;)

    Go to "TiVo Central" (Push the TiVo button at the top of your shiny new remote) then Messages and Settings > Settings > Phone and Network > Connect to TiVo Service Now.

    That may or may not start a FW (firmware) upgrade. It works for some, not for others.

    New software updates can download at any time and then update at 2 a.m. by automatically rebooting TiVo. As jmpage2 mentioned, if an update is pending you can use TiVo's restart to get it to activate and reconfigure TiVo.

    If it doesn’t work hang in there…there are only a few TiVo HD’s in the wild and your update should take place very soon. :up:
     
  17. bkdtv

    bkdtv New Member

    7,902
    2
    Jan 9, 2003
    DC Metro Area
    Tivo often does tiered rollouts based on serial number.

    For example, customers with serial numbers aaa-iii might be able to download the update on Monday, while customers with serial numbers jjj-rrr might have to wait until Wednesday, and those with serials sss-zzz might have to wait until Friday. Tivo does that to keep the traffic to a manageable level, as their servers don't have the bandwidth to send a large OS update to tens of thousands of Tivos at once.

    The TivoHD will automatically download the update once your serial number qualifies if your box is connected via broadband (wireless or ethernet). The update will then be installed during the next reboot -- reboots are typically scheduled during the early morning hours so as not to interrupt the user who may be watching TV. If your TivoHD has already downloaded the update, the Settings -> Settings -> Network screen will say "Pending Reboot," and you can apply the update immediately using the Settings -> Reboot option.
     
  18. megazone

    megazone Hardcore TiVo Geek

    3,302
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    Mar 3, 2002
    .worcester.m...
    That connection does not check for software updates. Only the 'daily' connection downloads new guide data and checks for software updates - or a manual connection.

    The ~15 minute connection only checks for TiVo Central Online requests and new TiVoCast and Amazon Unbox pending downloads.
     
  19. richsadams

    richsadams Well-Known Member

    9,078
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    Jan 4, 2003
    Ah...good info. Thanks! :up:
     
  20. rodalpho

    rodalpho New Member

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    Sep 12, 2006
    For S2s, sure. There aren't enough S3s or HDs in the market to bother.

    I guess they could deploy a couple thousand just for limited live testing, but I would assume that the tivo HD beta program was kept active to test the update.
     

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