TivoHD says service is inactive?

Discussion in 'TiVo Help Center' started by MrGreg, Mar 4, 2015.

  1. MrGreg

    MrGreg New Member

    429
    0
    May 2, 2003

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    I've had my TivoHD for years, and have never had a problem until now. I haven't recently changed anything.

    My account is up to date according to tivo.com (cc hasn't expired, etc.)
    In System Information says my account is in good standing.
    I can connect to the tivo service fine.

    But when I try to go to the guide, is says my service is not currently active. If I go to tivo.com/activate and enter my service number, it says I already have service!

    I know tivo support is my best bet, but they're closed right now.

    This sucks. I can't use the guide or record anything. Does anybody have any suggestions?
     
  2. scandia101

    scandia101 Just the facts ma'am

    11,107
    154
    Oct 20, 2007
    MN, greater...
    Did you try restarting it?
     
  3. MrGreg

    MrGreg New Member

    429
    0
    May 2, 2003
    Restart just completed, and that seems to have done the trick. I hope this doesn't happen again. It missed several shows while it was in its funk.
     
  4. MrGreg

    MrGreg New Member

    429
    0
    May 2, 2003
    Oh, and thanks for the suggestion.
     

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