Tivodesktop 2.8.3 "unable to link to your account"

Discussion in 'TiVo Home Media Features & TiVoToGo' started by mystic1muse, Aug 17, 2016.

  1. asalerno1964

    asalerno1964 Tony

    Sep 30, 2016


    Nor working for me either. Tried various combinations of UPPERCASE throughout my email address. Always says "unable to link to your tivo account"

    Would reinstall, but lost the install files.
  2. dougdingle

    dougdingle HD Tech

    Jul 4, 2007
    West Coast
    Based on my experience and what I've read here from others, reinstalling never fixes the issue of being unable to link an account. What it does fix the error where the Desktop Server won't start.

    If you do a Google search, you should be able to find the Desktop 2.83 installation package. Reinstall seems to keep your Plus info, if you've previously paid for it.
    murgatroyd likes this.
  3. Doit2it

    Doit2it Member

    Jan 3, 2006
    Nashville, TN
    This is a double post from another thread, but thought I'd post here too since this thread was more active....

    I keep losing the link to my account also. I tried the ALL CAPS method, and it was hit or miss. Now whenever I lose the link, which is at least once a day, I just keep trying to login. If it says failed I just click Cancel then OK. On about the third or forth try it works. I'm not trying CAPS with this method, just my regular saved email and password. Hope they get his fixed soon, but it's been going on for a month or so. Tivo Desktop 2.8.3
  4. JoeKustra

    JoeKustra in the other Alabama TCF Club

    Dec 7, 2012
    Ashland, PA...
    Two months today for this thread. Nothing from TiVo on their support site except that stupid playing with all caps that doesn't work for me.
  5. tivoknucklehead

    tivoknucklehead Well-Known Member

    Dec 12, 2002
    Orlando Florida


    same. also the repeatedly trying as per post above yours did not work either
  6. msgtgumby

    msgtgumby Member

    Aug 9, 2005
    Mine kicks out every once in a while. I just tell it to link the account again and keep hitting "Next" until it finally does. Took me 16 clicks once, but it always eventually takes it again. I have my email typed in the format of: NAMEINCAPS@lowercasedomain.com

    Try just spamming "Next" to link the account, it takes awhile sometimes, but it eventually links again for me at least. They really do need to fix this...
  7. ahwman

    ahwman Member

    Jan 24, 2013
    Tried this procedure just now with over 100 attempts and no success... 😂
  8. tivoknucklehead

    tivoknucklehead Well-Known Member

    Dec 12, 2002
    Orlando Florida
    same, so annoying
  9. Bigbossman

    Bigbossman New Member

    Mar 28, 2016
    This ever going to be fixed? This is a big problem for me, main part of my tivo use is the ease with which I can send stuff to it from my computer so that the family can easily watch said stuff on the Tivo. If that's not going to work ever again a big part of our Tivo use just went out the window and maybe the Tivo unit should follow!
    KENL likes this.
  10. tivoknucklehead

    tivoknucklehead Well-Known Member

    Dec 12, 2002
    Orlando Florida
    I've given up hope that this will ever be fixed. Tivo has gone downhill this year, it is sad. Search for new streaming shows has not worked for 7 weeks either with no fix in site
    KENL likes this.
  11. sjmyst

    sjmyst New Member

    Apr 24, 2004
    Maybe I "not doing it right". I also have tried 100 clicks at about 1 per second. And, maybe 500 clicks at about 5 per second (as fast as I could click).

    Any suggestions from those that it works for as to the frequency of the clicks? One per second? One per 5 seconds? One per 10 seconds?

    Although, I have doubts that it's not something that somehow is fully broken for me and not for others. I'm on Windows 10. TDP 2.8.3 with patch for broken Tivo to PC bug fix.

    Also, in case TiVo is listening, I have been thinking about getting the Bolt. But, I have "cut the cable" and get about 50% of my content from the internet. So, not being able to push from my PC to my TiVo is a deal breaker.

  12. doyling

    doyling Member

    Aug 11, 2006
    I have had no luck. Had to reload Win 10 and thought it was something I did wrong. Again TiVo punishes their customers. Looking for a way to play music through my TiVo from my computer.
  13. jcthorne

    jcthorne Well-Known Member

    Jan 28, 2002

    The current method supported by Tivo is Plex
  14. splat101

    splat101 New Member

    Jan 15, 2006
    I know this is an old topic, but I just switched machine (Win10) and had this same problem. I tried the ALL CAPS and that didn't work, so I thought I would check the windows firewall. Well that seem to fix it for me.

    I opened the Windows Defender Security Center and went under "firewall and network protection", then I clicked on the "Allow an app thru the firewall" there's a bunch of stuff in there, but I went to "Tivo HME Host: Port %d" and clicked the "Changed settings" and I checked the "public" box, and then, using ALL CAPS for the email address, it worked for me.

    I hope this helps someone!
    changk likes this.
  15. Dan203

    Dan203 Super Moderator Staff Member TCF Club

    Apr 17, 2000
    There is no longer a reason to link TiVo Desktop to your account. The reason for doing that was the feature that allowed you to automatically push podcasts from PC to TiVo, but TiVo disabled the push feature on the server side over a year ago.

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