Tivodesktop 2.8.3 "unable to link to your account"

Discussion in 'TiVo Home Media Features & TiVoToGo' started by mystic1muse, Aug 17, 2016.

  1. bellbm

    bellbm Member

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    Dec 16, 2003
    Chicago

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    It's really frustrating. Especially when the file size is only 2GB, and my tivo is only 60% full. It still deletes shows.

    I saw this occasionally with Tivo Desktop as well, but it didn't seem as extreme as this.
     
  2. wmcbrine

    wmcbrine Well-Known Mumbler

    11,929
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    Aug 2, 2003
    Do you have season passes set to "Keep Until I Delete"? If so, I think you'll see better space management if you turn that off, as much as possible.
     
  3. dougdingle

    dougdingle HD Tech

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    Jul 4, 2007
    West Coast
    Why is that? I have all my SPs set to Keep and have never run into an issue of TiVo deleting files, and bellbm's saying it's happening with the drive just 60% full.

    Once or twice, in the old days, as I approached completely full drives on a Series2, it would warn that some stuff may not record because the drive is full...
     
  4. bellbm

    bellbm Member

    176
    22
    Dec 16, 2003
    Chicago
    No, none of my passes are "keep until i delete". I probably have about 20 hours of shows that I've manually marked that way, but that's it.

    The deletions usually happen when its and mp4 file of a two hour movie. I have lots of 25 minute shows that are in mpeg 2 format and those seem to always transfer over without issue.
     
  5. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Dec 12, 2002
    Orlando Florida

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    partial progress today. I uninstalled 2.8.3, ran desktop cleaner, removed all settings and reinstalled. I still can't link to my tivo account despite many, many tries with all combos of upper and lower case username so I can't auto-transfer shows or podcasts to my PC , but at least my Tivo sees my PC again and I can manually transfer shows to my Tivo, and to my PC.
     
  6. bellbm

    bellbm Member

    176
    22
    Dec 16, 2003
    Chicago
    Is anyone having any more success with this? I was able to get pyTivo to push shows to my DVR this afternoon, but now that seems to not be working again. When that was working, I did try to link to my account in Tivo Desktop, but couldn't get that to work.
     
  7. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    I keep getting email from the TiVo support site. Never any answers, just more questions.
     
  8. tivoknucklehead

    tivoknucklehead Well-Known Member

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    Orlando Florida
    no, have not been able to link to tivo account in tivo desktop 2.8.3 for 2 weeks
     
  9. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    My support ticket is still open. But that's all, just open.
     
  10. bellbm

    bellbm Member

    176
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    Dec 16, 2003
    Chicago
    As an update, my Tivo desktop server was working for awhile last night, then stopped working.
    Also, I was able to push shows again for awhile, and now that is not working today.

    I believe the two are related - so at least its good to see it working sporadically.
     
  11. Bill Roberts

    Bill Roberts New Member

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    Aug 6, 2012
    Under TiVo Server Properties/Access Control/Sharing Level I see "Please wait, searching for DVRs...". Is this an associated problem? It never finds the DVR, as well not connecting to my account.
     
  12. dougdingle

    dougdingle HD Tech

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    Jul 4, 2007
    West Coast
    Should not be an associated problem. The software can't find your TiVo(s) on your in-house network. This is a different issue, I think.

    At some point, you may want to just uninstall the Desktop program, and reinstall it. After uninstalling, run the TiVo Desktop Cleaner:

    http://assets.tivo.com/assets/exe/tivotogo/TivoDesktopCleaner.zip

    before reinstalling. That fixed several issues for me, but none of which concerned connecting to my account.
     
  13. ntbert

    ntbert New Member

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    Dec 28, 2006
    Anyone else still having issue?
     
  14. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    A better question would be - is anyone not having this issue?
     
    murgatroyd likes this.
  15. JoeKustra

    JoeKustra in the other Alabama TCF Club

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  16. tivoknucklehead

    tivoknucklehead Well-Known Member

    1,395
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    Dec 12, 2002
    Orlando Florida
    yes, for about 2-3 weeks can't link my tivo account
     
  17. bubba1972

    bubba1972 Member

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    Mar 28, 2005
    I still can't link to my account from Tivo desktop. I opened a ticket and they finally got back with to use UPPERCASE.com formatting. No luck. The ability to see my PC from my Tivo Now Playing list has returned and I have been able to pull movies across. I guess the account doesn't need to be linked for that to function. Also, by percentage used is working again instead of saying 100% all of the time.
     
  18. dougdingle

    dougdingle HD Tech

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    Jul 4, 2007
    West Coast
    The only thing the linked account gives you is the ability to 'push' content from your computer to your tivo by designating a folder which, when you place video files into it, will get pushed to the tivo unless the format is incompatible.

    Since it's not really a 'push', but a reacharound 'pull' that requires Desktop to contact the tivo servers and get them to send a command to the tivo to pull the files from that folder, an unlinked account won't work for that.

    Although I know tivo has been insanely busy trying to straighten out the endless Rovi guide issues, I hold out little hope of this ever getting fixed. Even though it does appear to be a pretty straightforward issue to resolve, I don't believe the will exists at tivo to spend time/money on it.
     
  19. billfark

    billfark New Member

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    Jan 10, 2011
    I, like others, haven't been able to transfer video from my PC to my Tivo for about a month now. This issue was the push I needed to try Pytivo out for the first time. I'm still getting the hang of it, but Pytivo works great for what I need it to do, and transfers video much more quickly than Tivo Desktop ever did.

    -Kevin
     
  20. dougdingle

    dougdingle HD Tech

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    Jul 4, 2007
    West Coast
    The pull function from my computer to the tivo stopped working at the same time as the push function did (the Desktop tivo server failed to start), but I uninstalled Desktop, used Desktop cleaner to clean up, then reinstalled Desktop and the pull function started to work again after that. The pull function should work fine regardless of being able to link accounts to the tivo server. Pytivo is a fine program, and if it works for you, you should stick with it.
     

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