TiVo XL4 with SW ver 20.5.2a-01-2-758 - Forced Update Problem

Discussion in 'TiVo Premiere DVRs' started by hotspace, Jan 1, 2016.

  1. Jan 1, 2016 #1 of 15
    hotspace

    hotspace New Member

    14
    0
    Dec 29, 2010

    Advertisements

    All right guys and gals...help me out.

    As the title implies, I have a TiVo XL4 with SW ver 20.5.2a-01-2-758 and I want to update it to the newest 20.5.6 (Logo's in the Guide).

    I've forced multiple connections back to back. I never see the "Pending Restart".

    I repeated guided setup and then forced multiple connections back to back and I'm still not seeing "Pending Restart".

    Is the update still available? I have other TiVo's in the house and they received the 20.5.6 update...just not my XL4.
     
  2. Jan 1, 2016 #2 of 15
    ajwees41

    ajwees41 Well-Known Member

    3,083
    165
    May 7, 2006
    Omaha,NE
    https://support.tivo.com/articles/Essential_Summary/TiVo-Software-Version-Information according to this that is the latest version for your hardware.
     
  3. Jan 1, 2016 #3 of 15
    hotspace

    hotspace New Member

    14
    0
    Dec 29, 2010
    Yup...under normal circumstances I'd agree with you and I had read that too. But, I also have a 748 in my bedroom that took the 20.5.6 update and it has the logo's in the program guide.

    I guess it's possible that my bedroom TiVo Premiere XL took the update as a mistake....but I think that is very unlikely.
     
  4. Jan 1, 2016 #4 of 15
    TivoJD

    TivoJD Active Member

    414
    92
    Feb 7, 2005
    Polk Co,...
    I've seen in a few places on here that 20.5.6 has been suspended due to issues with the update.
     
  5. Jan 1, 2016 #5 of 15
    hotspace

    hotspace New Member

    14
    0
    Dec 29, 2010

    Advertisements

    Patient I shall be....
     
  6. Jan 1, 2016 #6 of 15
    joewom

    joewom Member

    537
    0
    Dec 10, 2013
    Yes. My xl4 got the update same time both my Roamios and 3 of my 6 minis got it from the priority update. My three minis still don't have the update.
     
  7. Jan 1, 2016 #7 of 15
    hotspace

    hotspace New Member

    14
    0
    Dec 29, 2010
    Thanks guys. I always appreciate the quick replies!! :) Happy New Year!!
     
  8. Jan 2, 2016 #8 of 15
    Teeps

    Teeps Well-Known Member

    2,174
    87
    Aug 16, 2001
    Torrance,Cal...
    My XL4 is still on 20.5.2a-01-2-758 and I'm happy about that... my Roamio is on 20.5.6.RC14-USA-6-846 which for my use is meh....
     
  9. Jan 2, 2016 #9 of 15
    jim1971

    jim1971 Member

    219
    1
    Oct 11, 2015
    Count your blessings. Lots of comments here about issues with this update. I l live in fear of finding out I got it overnight. I expect my tv to stop working afterward. If tivo stopped sending it out to premieres, say 'thank you'. They seem a little cowboy in sending out fixes and improvements.
     
  10. joewom

    joewom Member

    537
    0
    Dec 10, 2013
    Yes I wish I didn't get it on my xl4. It is like 10x slower then it already was. But I like it on the roamio probably becuase it reduced my audio drop out to almost nothing and I so far have none of the issues others are reporting!!
     
  11. spinboy

    spinboy New Member

    20
    0
    Jun 19, 2008
    My folks' regular two tuner Premiere has the update and works just fine, odd that the XL4 would have an issue. Even my Mini is good to go.
     
  12. joewom

    joewom Member

    537
    0
    Dec 10, 2013
    My roamio and 3 of the six minis got it with no issue. Just the xl4. Just made its response slower then it was by a good bit.
     
  13. spinboy

    spinboy New Member

    20
    0
    Jun 19, 2008

    Stuck at 20.5.2. Don't know why TiVo has such a hard time getting their act together with software.
     
  14. JLCKJC

    JLCKJC New Member

    4
    0
    Sep 6, 2013
    I have exactly the same problem. My Premier XL updated automatically over a month ago. My Tivo Premier XL4 has not. It's still at version 20.5.2a-01-2-758. I have contacted Tivo technical support multiple times about this issue. We've tried all the known/accepted ways to force an install of the new 20.5.6.RC14-01-2-748 version--multiple connections to Tivo, resets, and reboots to force a connection and SW download. Nothing will cause the new version to update on the XL4.

    In all other respects the Premier XL4 functions properly. It regularly connects to the Tivo service to update its program guide and alert me of channel updates. It streams both ways with the companion Premier XL unit.

    During my last call to Tivo technical support I was told an update to the current 20.5.6.RC14-01-2-748 version will be coming next Friday. About all I can do for now is wait until then to see if the XL4 will take that update.

    In the meantime has anyone else experienced this issue with a Premier XL4? I'm wondering if this update issue is unique to that model for some reason. Better yet has anyone found a solution?
     
  15. peekb

    peekb Member

    43
    8
    Feb 11, 2005
    Not exactly the same, but I have a Premiere (not XL4, standard Premiere) stuck at 20.5.2a which is in a perpetual "Pending Restart" status. When it restarts, it says it's installing an update, it completes and drops to TiVo Central with no error. The next time it connects to the service, it will once again go into "Pending Restart" status. Over and over and over and over again...It's been like this for at least 2 weeks, perhaps longer.
     

Share This Page

spam firewall

Advertisements