Little background, had the TiVo for quite some time with nary an issue. We moved from one house to another, so the TiVo was packed away for a little while, about 2 months. Now when it starts up it automatically goes into the setup. Goes through the setup just fine until we get to the point where it's trying to "Getting Progam Info" and it sits (and looks to be working) at "Preparing." I gave it 48 hours without any luck. I can't get into any of the menus or settings, starts at the guided steup every time. Is this thing dead?