Advertisements I purchased a used upgraded unit from a local guy who is not the original account holder. He just buys them, upgrades them, and them sells them. The account status says "closed", but when I went online to add it to my 3 other Tivos the system said the unit has already been activated, and that I had to contact CS. CS told me that I needed "permission" from the original account holder to add it to my account. Any ideas? TIA!