tivo wifi connection

Discussion in 'TiVo Help Center' started by srsenate, Sep 10, 2004.

  1. gmb1

    gmb1 New Member

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    Jul 30, 2005
    All -

    I'm having problems with MAC filtering on my wireless network. I have a TiVo series 2 connected by 802.11b and it has worked fine for months. I've activated MAC filtering on my router (and even cloned the MAC address for the TiVo that showed up in the access log). With MAC filtering on, the TiVo screen displays (none) for signal strength. I've triple checked the MAC address on the TiVo and the wireless adapter. When I disable MAC filtering, the TiVo recovers the connection. With MAC filtering, it immediately drops it, even after restart. My laptop connects perfectly when MAC is turned on. Any ideas? Thanks!
     
  2. windracer

    windracer joined the 10k club

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    Are you sure you've correctly entered the MAC address of each TiVo adapter into your router? When you check your router's "connected devices" screen after enabling MAC filtering, do the TiVos appear as permitted devices?
     
  3. joeaksa

    joeaksa New Member

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    Jul 28, 2005
    Phoenix AZ
    Windracer,

    Back at home now and trying to get the Tivo on the network.

    You were correct, the IP on the Tivo is 169.254.113.38

    MAC is the same number on the wireless adapter, so that’s good.

    Its showing that its seeing the “JoeA” network and that’s my wireless adapter hooked up to the network and internet. The signal is 80-86%, which is good.

    Went to the TCPIP page

    It’s using “auto find an IP”
    DHCP client is showing “JoeA”

    Then went to the Network settings.

    Went through the settings and its set for “connect to a closed network” and then showing connected to “joea” …

    I am using WEP 128 encription and the correct encryption key is entered. When I do a test it gives me the error message of: “failed. No dhcp server”

    I tried pinging the Tivo unit using the IP address above and it keeps timing out.

    Also, under the Tivo server properties in the Tivo desktop program its showing under the config tab a network identification of my computer name, and says that “this address is used by Tivo DVR’s to access my computer” and showing 192.168.0.2 (nvidia nforce mcp networking controller driver) if that means anything. I tried pinging this and it worked, giving 4 replies with 0% loss. Assume that this is the Netgear switch?

    Appreciate any help on this as the signal is good at the Tivo but for some reason I cannot see the Tivo unit on the network.

    Thanks,

    JoeA
     
  4. windracer

    windracer joined the 10k club

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    Ok, as you've seen, the DVR has a 169 address, which means it's set to use DHCP, but can't find a DHCP server on the network, so it chose that 169.xxx.xxx.xxx as a default. Since the rest of your network is on 192.168.0.x, it won't be able to see the rest of the network (including TiVo Desktop on your PC) and they won't be able to see it (that's why you can't ping it from your PC).

    192.168.0.2 is the IP of your PC, not the switch. If you've got a Netgear switch, most likely its default address is 192.168.0.1 (try pinging that).

    It sounds like either your Netgear router is not set up to hand out DHCP address, or MAC filtering is set up and the MAC of your TiVo's network adapter is not in the authorized list.

    Go into the web based setup for your router (try pointing your browser to 192.168.0.1). If prompted to login, check your documentation for the default login (usually Netgear is 'admin' and 'password'). Now, I have a Netgear router, so I'm using the screens/wording for my WGR614v3, yours may be different.

    Go to the LAN IP Setup screen on the left-hand side. Make sure "Use router as DHCP server" is on.

    Go to the Wireless Settings screen on the left-hand side. Click the "Setup Access List" button. If "Turn Access Control on" is checked, you're using MAC filtering. Make sure the MAC of the adapter connected to the TiVo is listed. If it's not, add it.

    Hope this helps.
     
  5. joeaksa

    joeaksa New Member

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    Jul 28, 2005
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    Thanks much. Tried pinging the 192.168. address and it came back fine.

    A bit familiar (not that I understand it but know where it is) with the web based Netgear setup. The "use router as a DHCP server" was already checked and its using 192.168.0.2 starting and ending at 192.168.0.51.

    Went to the wireless settings and found two devices there. One is my laptop using the wireless and also found the MAC address for the Tivo unit. Added both
    to the list and hit apply. The laptop works fine using WiFi and these settings.

    Went down to the "Attached devices" and did not find the Tivo, but the laptop is there. I have manually put the IP 192.168.0.25 in the Tivo and when it tests the address shows that its good but when I do a connection test no luck, still showing no server found.

    Trying the Netgear under attached devices its still not shown there. Went down to the LAN IP page and added the Tivo address under Address Reservation but it did not help.

    Really appreciate the help, feel that we are close but one or two settings. Am really lucky to find someone who knows networking and the Netgear system!

    Thanks,

    Joe
     
  6. joeaksa

    joeaksa New Member

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    Jul 28, 2005
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    Anyone have any other ideas on how to get my system talking with each other?

    TIA,

    Joe
     
  7. windracer

    windracer joined the 10k club

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    Sorry, forgot about this thread and must have missed your last update to it.

    What kind of wireless adapter are you attaching to your DVR? Is it on the supported list?
     
  8. dgt2n

    dgt2n New Member

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    Aug 11, 2005
    I don't mean to butt into this thread, but my issues seem to be very similar. I have a Netgear wireless router next to my DVR, which is connected via ethernet cable. My PC has a wireless card that connects to the router. With Tivo Desktop, my DVR does not show up, nor does my PC show up on the DVR.

    This is where I get confused. When I enter the TIVO's ipaddy in the address bar and enter the User/PW, my Tivo appears along with my saved programs, so both devices can obviously access each other. Which settings do I need to change to make it work with Tivo Desktop, and also to bring up Music/Photos on the DVR?

    TIA.
     
  9. windracer

    windracer joined the 10k club

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    Are you running any sort of firewall software on your PC? A firewall could be blocking the traffic between your PC and DVR (although it wouldn't touch your browser traffic, which is why you can connect through the https interface).

    Try temporarily disabling any firewalls (Norton, ZoneAlarm, Sygate, etc.) and see if TiVo Desktop works then. If it does, you just need to configure your firewall to allow TiVo Desktop traffic through.
     
  10. dgt2n

    dgt2n New Member

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    Aug 11, 2005
    I do have McAfee Personal Firewall, but I have tried allowing access to all TIVO related programs with no luck. I also tried disabling MPW completely. Could it be a router or XP firewall problem? I'll work on it more when I get home....I'm just happy to have factored out network problems (I hope).
     
  11. joeaksa

    joeaksa New Member

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    Jul 28, 2005
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    Not a problem but you are too young to use senility like I do when I forget ! :)

    I bought a wireless adapter that was on the list, and as well bought a Netgear unit so that there could not be any "compatability" issues with my Netgear WiFi router. Its a WG111RV and has the correct serial number that TIVO recommends.

    Thanks,

    Joe
     
  12. windracer

    windracer joined the 10k club

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    In TiVoDesktop, go to the Server menu, TiVo Server properties, then the Access Control tab. Is your DVR listed here?
     
  13. windracer

    windracer joined the 10k club

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    I'm running out of ideas here. What model Series 2 do you have? Is it one of the DVD units? Are you sure you have v7.1 of the software? Because that particular adapter is listed as only working with 7.1 and higher.
     
  14. dgt2n

    dgt2n New Member

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    Aug 11, 2005
    Stupid stupid stupid. My problem was that I also have an Apple Airport connected to my router to play my Music library through my receiver, and my computer was connected to the network through this, and not directly through the router. When I switched to the router, I had no problems.

    I guess I just can't play music through my receiver and download shows at the same time...
     
  15. R. Berardi

    R. Berardi New Member

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    Dec 21, 2004
  16. dgt2n

    dgt2n New Member

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    Aug 11, 2005
    that looks sweet - now i just need a mac...
     
  17. R. Berardi

    R. Berardi New Member

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    Dec 21, 2004
    You said Apple Airport, so I just assumed.

    Note to self, never ass u me.
     
  18. joeaksa

    joeaksa New Member

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    Jul 28, 2005
    Phoenix AZ
    Yep, upgraded to the 7.1 version of the software before I started messing with it. Have a Tivo 40 hour unit without DVD. Forget the model number but its not an offshoot version.

    I am out of ideas as well. One thing is that I used to be able to "see" the Tivo unit in the "attached devices" section of the router setup page. Now that I have reserved an address for it under the LAN tcp/ip setup page it no longer shows in the "attached devices" but does show a 80% signal on the Tivo box itself.

    Joe
     
  19. windracer

    windracer joined the 10k club

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    If the DVR is not showing up under "connected devices" on the router, there is definitely some sort of problem. Looking back through your posts, it looks like the TiVo has never appeared there.

    So, what we've checked so far:

    - DHCP on the router is enabled, with a pool of IPs from .1 - .51
    - MAC filtering is enabled and the MAC of the WG111 has been authorized on the router
    - 128-bit WEP is in use and you've entered the proper key on the DVR

    I'm guessing the IP of the TiVo is still showing up as 169.xxx.xxx.xxx, right?

    Are there any other wireless networks in your area that might be causing interference? I'm really reaching here ...
     
  20. joeaksa

    joeaksa New Member

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    Jul 28, 2005
    Phoenix AZ
    Wind,

    Well, there is a God. Has to be... :)

    I called a good friend who is a network and computer guru and he stopped by today. This kept him busy for over an hour and we never figured out what the problem was, but the good news is that its WORKING NOW!

    We finally went back down to the Tivo unit and set the TCP/IP to auto find a IP address then entered the WEP code again and after cycling the WiFi adapter on the Tivo it started communicating with the hub. Have transferred several programs already and while its not real fast, might as well let it do its work at night while we are sleeping.

    You are correct that the Tivo never showed up at the hub as connected until after doing these last changes. The WiFi portion was working as I used several different laptops around the house with the hub, so that was not the issue.

    Believe that the issue was that the IP address was not meshing (we used number 10) and when set to auto it picked number 5 but anything between 2 and 51 should have worked. Cycling the WEP key may have done something but it was typed in correctly by three people several times so that was not the only issue.

    Anyway, thanks for the help and glad to know about this forum! Hope I can help someone out in the future. Really appreciate your help!

    JoeA
     

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