Advertisements Just a heads up I have been with Tivo 18 years. I have had over 10 Tivo's through the years and two years ago when the Series 2 went end of life I transfered my life time service to a 3TB bolt and added the 3 year warranty. Last week the Bolt died with the 4 flashing lights so I called and they said they would replace it with a rebuilt Edge with a 2TB drive because that is all they have now so I said OK. I gave a credit card so they would send it out and put $533 on my card but would refund when they received the old one back. I checked my credit card and the charged $689. I called Tivo and asked about the charge and was told they charge $150 for the exchange. I told them I had a warranty and was told there policy is to charge $150 on any exchange. We went round and round for 30 minutes and I told them I will send the Edge back and dispute the charge on my card becaue I will not pay when I had the 3 year warrany. Only after that the gave me a credit since I have been a long time customer. Has anyone else run into this?