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TiVo survey?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by johnfasc, Nov 7, 2018.

  1. Nov 7, 2018 #1 of 17
    johnfasc

    johnfasc Active Member

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    I just received this email today. Has anyone else got it? Is it legit?
    We want to know what you think!
    Do you have a few minutes to participate in a survey? When you complete the survey, we'll enter you in a drawing to win a $50 Amazon.com gift card (10 available)!

    We're interested in your thoughts about your TiVo DVR. The survey will take about 10 minutes to complete. It is only being sent to a small group of TiVo subscribers, so your participation really counts.

    The survey is here:

    https://advisors.tivo.com/wix/p3088924629.aspx?r=515&s=UTXWLMKT

    I hope to hear from you soon!

    Michaela Logan
    TiVo Research Group
     
  2. Nov 7, 2018 #2 of 17
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    It looks real, but who cares about user's opinion of a Roamio? TiVo's marketing department probably hired someone new and they started hitting buttons.
     
  3. Nov 7, 2018 #3 of 17
    dlfl

    dlfl Cranky old novice

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    Dayton OH
    Err..... how did you know it was a Roamio? OP did not state this and when I click the survey link it just says "you have already completed this survey, thanks". The survey links may be personalized as to TiVo type based on account information.

    Most customer satisfaction surveys are a waste of time, just PR stunts IMHO. Some products/services bombard you with them for years yet never fix whatever you complain about. If they are reviewed by management at all, they are probably just sitting there saying "yeah we know that's a problem but it doesn't fit into our business model to fix it".
     
    Last edited: Nov 7, 2018
  4. Nov 7, 2018 #4 of 17
    JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    I just hit the continue button. It could be a survey that never registered that I completed it.


    edit: just tried the link again and it thanked me for completing the survey.
     
  5. Nov 7, 2018 #5 of 17
    johnfasc

    johnfasc Active Member

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    No that be me. It's probably for my use only and I did complete the survey. It was quite in depth with mulpile choice and some q and A's and opinions. Only asked for name to enter drawing so thinking it was legit. They did actually ask about comparing the old and new Hydra which was surprising. So maybe some things will change....(live guide?).
     
  6. Nov 7, 2018 #6 of 17
    JoeKustra

    JoeKustra in the other Alabama TCF Club

    14,513
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    Ashland, PA...
    Probably the survey was open and we both filled it out. I remember seeing that comment on the live guide the first time. :rolleyes:
     
  7. Nov 7, 2018 #7 of 17
    krkaufman

    krkaufman TDL shepherd

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    Michaela's been posting queries to the TiVo.Innovate Facebook group.
     
  8. Nov 7, 2018 #8 of 17
    JoeKustra

    JoeKustra in the other Alabama TCF Club

    14,513
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    Ashland, PA...
    Maybe Ms. Logan was looking for positive feedback and didn't think a survey on the Bolt would provide that? :D
     
  9. Nov 7, 2018 #9 of 17
    mrsean

    mrsean Member

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    New Jersey
    I got a bunch of questions about Amazon Fire products in my survey. A lot about apps and interface on Fire Stick/TV and also a question about the Recast.

    Perhaps, this means the mythical Fire TV TiVo app might soon appear?
     
  10. CloudAtlas

    CloudAtlas Bryan TCF Club

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    New York, NY
    Because who would like a fast 4K DVR that runs Netflix instantaneously?
     
    Last edited: Nov 8, 2018
  11. SOUTHDAYTONA DON

    SOUTHDAYTONA DON New Member

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    I WANT A FAST 4K DVR THAT OFFERS COMMERCIAL SKIPS AND CAN INTERFACE WITH PLAYSTATION VUE (CURRENT), SLING, ADD OTHERS. I WANT ALL OF MY RECORDINGS ON TIVO & HAVE "skip". MAKE MY VIEWING SMOOTH AND COMMERCIAL FREE. HOW SOON BEFORE YOU WILL BE SELLING IT?
     
  12. pfiagra

    pfiagra Active Member

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    How much are you willing to pay?
     
  13. PSU_Sudzi

    PSU_Sudzi Well-Known Member

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    Philly suburbs
    All caps drive by post, look out!
     
    CloudAtlas and dianebrat like this.
  14. dlfl

    dlfl Cranky old novice

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    Dayton OH
    He has only two posts in 2018 so far and both are all caps. Prior posts were not. Maybe a keyboard issue?
     
    PSU_Sudzi likes this.
  15. krkaufman

    krkaufman TDL shepherd

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    Given the username, maybe so.
     
  16. Dan203

    Dan203 Super Moderator Staff Member TCF Club

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    I haven’t got a TiVo survey in quite a while.
     
  17. innocentfreak

    innocentfreak Well-Known Member

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    Florida
    Yeah I think the advisors panel went away and they only do the targeted surveys now occasionally. No facebook or I would try to join the one group mentioned above.
     

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