TiVo support has been nasty recently; a sign of things to come under new ownership?

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Sparky1234, Dec 14, 2016.

  1. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006

    Advertisements

    Now TiVo online is not working...
     
  2. HerronScott

    HerronScott Well-Known Member

    7,631
    1,141
    Jan 1, 2002
    Staunton, VA
    What's not working for you? I was able to log in and check out the shows and 1P on our Roamio and watch a show just now.

    Scott
     
  3. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,454
    3,842
    Dec 7, 2012
    Ashland, PA...
    Looks ok for me also.
     
  4. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006
    TiVo online access to My Shows and To Do List has been intermittent and slow to respond. Appears to be working now.
     
  5. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006

    Advertisements

    Slow TiVo website today!!!
     
  6. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006
    Where's my Cox On Demand channel gone? It's now missing on one of my TiVos!!!
     
  7. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006
    Cox says it's TiVos faulty. All on demand flags set for TA and CC...

    Thoughts?
     
  8. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006
    My compilation of the Cox On Demand problem. Completed steps 1-4 and Cox On Demand was back. Not sure which step fixed my problem but once #4 was completed Cox On Demand was back and working. I did not have a V301 error or any other TiVo error code for that matter. Cox On Demand worked for months then this option disappeared.

    This placeholder serves as a self-help for others to follow in the future. Neither Cox nor TiVo were willing to do anything without my "cattle" prodding.

    On Demand Disappeared from Tivo Roamio - TV Forum - TV Forum - Cox Support Forums

    1. Check video providers settings first; for Cox On Demand - not listed.

    2. Within the My Account section of your online TiVo account, click Change DVR Preferences. Is there a check mark in front of Video sharing and Enable video downloads? If yes, uncheck the boxes, click Save, and return to DVR preferences to recheck them. If no, check-mark the boxes for Video sharing and Enable video downloads and click Save. Then, force a connection to the TiVo service by going to Settings & Messages > Settings > Network > Connect to the TiVo service now. After this process, has the Cox On Demand launchpoint returned?

    3. Have you gone through all of the steps I mentioned yesterday? Page reference: https://support.tivo.com/articles/Troubleshooting/Cox-On-DEMAND-Troubleshooting. Called Cox and tech confirmed that Cox On Demand flag was set but tech evasive if flag was set correctly. Cox sent update to only the affected TA and CC. Other TiVo boxes never lost Cox On Demand feature.

    4. What got rid of the V301 error was to reload the guide. (Found under help -> reset menu) / Yes, use the first option "Repeat guided setup" - did not have V301 error but ran "Repeat guided setup" anyway. Next day Cox On Demand was back and working. Again, not sure which step fixed my problem but once #4 was completed Cox On Demand was back and working.

    5. The V301 error indicates an issue accessing the TiVo server, and can sometimes indicate the TiVo service is experiencing temporary difficulty. The TiVo Support guidelines recommend waiting several minutes and then forcing a connection to the TiVo Service. If you continue to get the V301 error, please contact TiVo at 877-367-8486.
     
  9. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006
    Commercial Skip for Premiere???
     
  10. atmuscarella

    atmuscarella Well-Known Member

    6,955
    617
    Oct 11, 2005
    Rochester NY
    ? Did you post this in the wrong thread? If you are asking if the Premiere has commercial skip the answer is no, if you are asking if the Premiere line of DVRs is getting commercial skip the answer is also very likely no.
     
  11. PCurry57

    PCurry57 Liberal Hippie Chick

    670
    45
    Feb 27, 2012
    Dallas, TX
    It was said when the Premiere got VUDU, Amazon Prime and HBO Go that was likely the last major update.


    Sent from my Samsung Galaxy Tab S2 (SM-T817P)
     
  12. Sparky1234

    Sparky1234 Well-Known Member

    2,333
    350
    May 8, 2006
    TiVo online is acting up....
     

Share This Page

spam firewall

Advertisements