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Discussion in 'TiVo Stream 4K' started by cwoody222, May 6, 2020.
That depends on the region..
My FedEx delivery status still says delivery by the end of today. And on the same page it says my Stream is in Tennessee. Not gonna happen today.
Live in West Chester area. Got mine this morning. Was just dropped off at the door and no contact at all with delivery person.
Is anybody able to get any actual 4k content to play? the resolution options on the stream 4k max out at 4k @ 30 (and items like change resolution are greyed out). No matter what i play, it plays in the resolution selected. Dolby vision works fine regardless of the resolution. I have tried plugging it directly into my sony 4k tv, and my Denon receiver (which shows me the resolution of the video). It doesn't seem like any of the apps recognize that it can play 4k (tried Disney+, Netflix, Prime, and Plex)...
Scratch all this. Apparently the devices defaults to Dolby Vision priority, which disables 60 hz, and the automatic resolution / rate changing (along with several other things). Setting the priority to HDR causes it to reboot and re-nables all the options. With that all the services detect 4k and HDR and will play just fine. However, Dolby Vision appears to be completely disabled, and services don't detect it as an option. So it is kind of odd that it currently appears to be one or the other right now.
Just got mine a few minutes ago. Going to try a couple of things...
1) I have a FireTV ethernet adapter I'm going to try.
2) Going to try extracting the AppleTV+ apk from the FireTV and side loading it on the TiVo Stream.
Will report back with results of both tests shortly
I like the remote. Functional, yet compact. Wish I could get one of these for my Bolt.
Just received my TiVo Stream 4K and sadly its DOA. I tried 2 different TV's, 6 Different HDMI outlets, 2 different power outlets. Nothing. No power, no sound, nothing. (And yes, I made sure it was on the correct video input) So now I have spoken to two different CS Agents trying to get a RMA # and a replacement unit sent to me. The first agent (outsourced?) didn't understand why it isn't working so she transferred me to the "Home Office" for assistance. The 2nd CS agent didn't know what a TiVo Stream 4K was and had to put me on hold twice to "Find out what product this is)
I explained that both TV's worked with my AppleTV and my Amazon Fire using HDMI and she insisted that it wasn't plugged in (it was) I then (nicely) informed her that I used to be a TiVo Beta tester (way back when, when they used to provide free units to test and I have had Tivo since Spring of 2000. I still have my Series 1 Box) so I have an above average knowledge how to hook up a very simple Power cord, HDMI to TV, and how to put on the correct Video Input.
I have now been on the phone for 53 minutes trying to get an RMA # so that I can return/exchange unit. Absolutely ridiculous. (Talk, hold, talk, hold, talk hold) They cant send me a replacement unit because it's only "sold online". When I asked about sending me a replacement unit and charging me the other unit if its not returned, they said "they have never done that" (which is totally incorrect, I have swapped out units in the past with no questions at all) I realize that this is probably not the forum to complain, but I do know that the TiVo techs do read and comment on these boards so I hope that someone reads this and follows up with the CS staff.
Thank you for listening to my TEDx Talk...
Can you also try side loading the TiVo Android app?
Am I missing a setting or is this thing forcing HDR?
Not so much anymore, but here's hoping someone from TiVo sees that.
You may do better calling Mon-Fri, for a shot at avoiding outsourced overseas CSRs.
Log in to your Tivo account and start a chat with a representative and cut and paste the details.
I had trouble during the initial remote pairing. It controls the stream 4K but not my tv at all. Not on / off or volume or anything. Is this happening to anyone else? Should it be automatic or do I have to program it separately for that?
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Did you plug it into an ARC/CEC port on your TV?
I’m not sure the tv I’m using this for is a bit older (Phillips LCD). It just says HDMI 1 , 2 & 3. I assumed it did have CEC because with an Apple TV or Nintendo switch those can turn the tv on. But not sure they can turn it off
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I think we might see mixed results controlling TVs and receivers.
I connected mine directly to my main TV just to set it up. Power, Volume, Input all worked.
I then moved it into my bedroom and connected to my receiver with receiver connected to TV. Volume controlled the TV, Input did nothing, Power worked on both.
I ordered one yesterday. Probably won't use the TiVo Stream app at all but mainly buying it as an Android TV to run Channels DVR app with that nice Tivo Remote.
I haven't read the whole thread yet but the Channels DVR works on this device? And to be sure, we're talking about the below software?
Channels — Channels DVR Server
I already have Channels DVR server on a computer. TiVo Stream 4K is going to by running Channels DVR app as a client.
More the Channels app- Channels — Live TV, everywhere The DVR server would be a separate machine.