TiVo stability and tied to contract

Discussion in 'VirginMedia TV with TiVo - UK' started by dunnel, Mar 13, 2011.

  1. geekspeak

    geekspeak New Member

    245
    0
    Oct 1, 2002

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    Just a couple of quick thoughts. Is Tivo in a well ventilated area (not too warm) and not close to any wifi routers or DECT phone transmitters and any low-energy light bulbs pointing at it? Probably not and won't help you but never know? Also when they swapped the box, did they also swap the power supply brick or use the same one?
     
  2. richw

    richw New Member

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    0
    Jul 27, 2002
    Bath, UK
    It's fairly well ventilated in a rack, there's a DECT phone and the SuperHub nearby, but that's because that's where the engineer put the sockets. It's just as likely to reboot when the lights are off, and it's certainly not related to calls on the phone 'cos no-one ever rings me :)

    I don't think they replaced the power brick when they replaced the box though, so that's a possibility.

    They seem fixated on it being an account problem at the moment.
     
  3. RichardJH

    RichardJH New Member

    1,195
    0
    Oct 7, 2002
    Hanworth....
    See if you can get them to agree to extending you 28 day cooling off period in view of your problems
     
  4. richw

    richw New Member

    179
    0
    Jul 27, 2002
    Bath, UK
    Apparently they now know what the problem with my Tivo is, and I should have had a message earlier today telling me more. Nothing as yet though.

    I've really ought to muster up the enthusiasm to check if it's rebooted again since this morning or not.
     

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