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TiVo spam messages on new Premiere Elite

Discussion in 'TiVo Coffee House - TiVo Discussion' started by Amnesia, Dec 13, 2011.

  1. Dec 13, 2011 #1 of 15
    Amnesia

    Amnesia The Question

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    I activated a new Premiere Elite unit (my third TiVo) a couple of weeks ago and every few days I have a new message from TiVo in "Settings and Messages".

    These messages tell me about features of my TiVo---like how suggestions work, or how to control my TV volume with the TiVo remote....I know this stuff.

    I tried chatting with TiVo CS via their web site and the rep said that there's no way to stop the messages (!).

    Anyone know how long I'll have to put up with them?
     
  2. Dec 14, 2011 #2 of 15
    aaronwt

    aaronwt UHD Addict

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    Just delete them.
     
  3. Dec 14, 2011 #3 of 15
    steve614

    steve614 what ru lookin at?

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    A week for sure, maybe two at the most. I don't remember. It's been a while since I've gotten a new Tivo.
     
  4. Dec 14, 2011 #4 of 15
    Amnesia

    Amnesia The Question

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    Yes, of course. That's what I do with unsolicited email too. I'm simply asking if anyone knows how long I'll have to put up with it...
     
  5. Dec 14, 2011 #5 of 15
    jtreid

    jtreid Member

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    Until they're done. Just relax and enjoy your Tivo.
     
  6. Dec 14, 2011 #6 of 15
    Amnesia

    Amnesia The Question

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    Gee, thanks.
     
  7. Dec 14, 2011 #7 of 15
    jcthorne

    jcthorne Well-Known Member

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    They only send a few over the first few weeks.
     
  8. Dec 14, 2011 #8 of 15
    Amnesia

    Amnesia The Question

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    It's been two weeks and I'm sure I've gotten at least one every other day...
     
  9. Dec 14, 2011 #9 of 15
    jrtroo

    jrtroo Chill- its just TV

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    I'm supposing it has been a while since you have had a "new" tivo. These helpful messages have appears on units since at least the dual tuner S2, and will cease shortly. Instead, there will be hints from time to time in the banner area, which you can reduce the frequency of yourself (but not eliminate).
     
  10. Dec 14, 2011 #10 of 15
    Amnesia

    Amnesia The Question

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    Yes.
    I don't find them helpful at all. In fact, they're the opposite of helpful, since I'm used to the messages being used for important information, such as lineup changes. Instead, I'm having to open and delete these messages filled with "hints" that I already know.

    It doesn't seem like too much to ask for TiVo to provide a way to stop these messages---in fact, I would have been satisfied if when I called up customer service, they could tell me how long the messages would last.

    Unfortunately, that was not the case.
     
  11. Dec 14, 2011 #11 of 15
    scandia101

    scandia101 Just the facts ma'am

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    In over ten years, I've never received an important message from TiVo.
     
  12. Dec 14, 2011 #12 of 15
    Amnesia

    Amnesia The Question

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    No lineup changes? No channels being moved or anything like that? IMO, that's what the messages should be used for...
     
  13. Dec 14, 2011 #13 of 15
    jrtroo

    jrtroo Chill- its just TV

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    Helpful was meant to be humorous. It may be helpful to a newbie, but certainly not to anyone on this board with nearly 8000 posts! You will continue to get helpful tips in the banner bar (same humor- unnecessary for you, but perhaps helpful to a new user)

    That being said, the fact that they are automatic, and would take development to selectively dish out, I think TiVo has better things to do. Education to the last common denominator is not a big deal, simply ignore them and in a few days your pain should be over.
     
  14. Dec 14, 2011 #14 of 15
    tomm1079

    tomm1079 Member

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    I think you get 5 or 6 of them total. Just delete them and move on.
     
  15. Dec 16, 2011 #15 of 15
    scandia101

    scandia101 Just the facts ma'am

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    I said "Important"
     

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