Advertisements I am posting a description of a problem I had w/ my Tivo slide remote just in case it helps someone else. My problem seemed slightly different than other problems I saw described here. I have a Premiere XL Tivo box and I purchased a slide remote separately. I connected the bluetooth ("bt") usb dongle and the slide remote worked fine. After a software update a month or two ago, the Tivo box and the slide remote stopped working. I reset the Tivo box (a few times) and it finally began working again, but the slide remote would not work. Multiple times I tried resetting the remote (<tivo><tvpower>, <thumbs down>X3, <enter>), attempting to re-pair the remote to the bt dongle, and restarting the Tivo box. I verified that the slide remote batteries were fresh and installed correctly. The slide remote still would not work on the Tivo box. I got out the IR glo remote that came w/ the Tivo box and it worked fine. When I pressed a button (other than volume, TVPower, TV Input) on the slide remote, the blue light at the tip of the remote flashed (indicating that the slide remote was still in bt mode even though resetting the remote and/or disconnecting the bt dongle should have caused the slide remote to revert to IR mode (amber light at tip)). If I programmed the slide remote, the TV would respond to the slide remote (volume, TVPower, TVInput) and for these functions the amber light flashed at the tip of the slide remote (indicating IR mode). After about a month of failing to solve this problem on my own, I contacted Tivo customer service. After a round of questions, the TIVO CSR determined that a faulty remote was the likely cause and gave contact info for arranging a warranty exchange. The Tivo CSRs I dealt with were polite and informed and I appreciated the assistance they provided.