Tivo Slide Remote keyboard no longer works after software update

Discussion in 'TiVo Mini' started by omelet1978, Sep 15, 2017.

  1. MikeekiM

    MikeekiM Palindromer

    14,476
    555
    Jun 25, 2002
    SF Bay Area
    Can someone give me the Readers Digest version of this issue?

    I have a brand new TiVo Slide Pro that I have never cracked open. I got it about a year or so ago as part of a customer retention "bonus" and just never took the time to open it up.

    I currently have a TiVo Roamio Pro and a TiVo Roamio OTA (both have not been upgraded to Hydra yet).

    Is my TiVo Slide Pro remote compatible with both of my Roamios? What about when I upgrade to Hydra?

    Should I be contacting TiVo to get my TiVo Slide Pro replaced?

    Thanks all!
     
  2. eric102

    eric102 Member

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    6
    Oct 31, 2012
    Your Slide Pro should be fine, this issue only affected the first gen Slides with the blue tooth dongle.
     
  3. MikeekiM

    MikeekiM Palindromer

    14,476
    555
    Jun 25, 2002
    SF Bay Area
    Ah...got it... Thanks for the summary... Saved me a ton of time trying to translate whether this was impacting my situation or not...

    :)
     
  4. phydeauxman

    phydeauxman Member

    63
    3
    Jan 17, 2013
    Harpers...
    Should you need a dongle in a mini for the keyboard on Slide Pro Remote to function? I bought 2 for my kids a while ago and they are just telling me now that the keyboard has never worked.
     
  5. cbrrider

    cbrrider Active Member

    165
    30
    Feb 2, 2005
    Portland, OR
    Unless it's a version 2 Tivo Mini (TCD A93 000), you'll need an RF dongle.
     
  6. bluraven

    bluraven New Member

    26
    2
    Dec 24, 2005
    This post is very similar to the problem I'm having but I've already got a slide pro remote and the qwerty keys are not working on a mini Vox using experience 3 (20.7.4.RC42-USH-11-A95). If I move the slide pro remote over to my bolt and pair it, the qwerty keys work fine. Move it back to the mini Vox and pair it, the qwerty keys dont work again. Tried calling support but they just want to swap my mini vox. Its brand new, I dont feel like this will resolve it. Anyone else experiencing this? Also tried using the RF dongle on the mini vox but it doesnt function at all using the dongle.
     
  7. mdavej

    mdavej Well-Known Member

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    Aug 13, 2015
    Someone will correct me if I'm wrong, but the Slide is RF, and the Mini VOX is Bluetooth. So when you move it to the Mini, it actually uses IR, in which case qwerty won't work. If you can't get the RF dongle to work, assuming it's the correct one for the Slide, you're out of luck.

    Ever considered using the qwerty on your phone instead?
     
  8. bluraven

    bluraven New Member

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    Dec 24, 2005
    The RF works on the mini vox (top buttons all work and amber light flashing with each press. It's like the mini vox chooses to ignore the qwerty buttons. Yeah I've used the phone keyboard, just not as convenient as having it right on the remote. I know voice would be even better than keyboard typing but I'm still not a fan of experience 4 which I'd have to use to do voice.
     
  9. mdavej

    mdavej Well-Known Member

    2,496
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    Aug 13, 2015
    The plot thickens (not running Hydra). You may have uncovered a bug. It will be interesting to see if anyone else has the same issue. I have a couple of Slide remotes and older Minis with RF dongles running Hydra, and my qwerty works fine.
     
  10. bluraven

    bluraven New Member

    26
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    Dec 24, 2005
    Is there a way to report a bug to tivo so that they can replicate it and see it for themselves? I'm sure all they would need to do is roll back a mini vox to experience 3 and test the slide pro with it.
     

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