TiVo slide pro problem

Discussion in 'TiVo Help Center' started by bravajo, Sep 7, 2016.

  1. bravajo

    bravajo New Member

    7
    0
    Dec 18, 2003
    NY
    My slide pro has a weird problem. It is using rf to connect to a premiere.

    When a button is pressed the first time, no light , no action. When released there is a brief flicker of the activity light. On second press the activity light flashes and TiVo responds.

    Here is the strange part: if I use the remote in a dark room and the backlight comes on then every button works perfectly. When the backlight goes out...remote goes back to working on every other press.

    I've tried; new batteries, re-pairing with the dongle and a full remote reset with no luck.

    Any ideas?
     
  2. Jay2tak

    Jay2tak Member

    48
    1
    Jun 10, 2009
    Change Batteries then follow these instructions https://support.tivo.com/articles/I...-Perform-a-Global-Reset-for-my-Remote-Control If that still doesn't work call CS.
     
  3. bravajo

    bravajo New Member

    7
    0
    Dec 18, 2003
    NY
    Completed reset. Same behavior. Sounds like time for CS
     

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